
Barbarina Russo
English to Spanish Freelance Translator and Proofreader

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About me
Project Manager at RWS Group / Freelance Translator: English into Spanish LatAm
Education

Institute of higher education N°28 “Olga Cossettini”
2012 - 2012English Interpreting
London Chamber of Commerce and Industry International Qualifications
2012 - 2012English for Tourism
Institute of higher education N°28 “Olga Cossettini”
2008 - 2011Literary and Technical-Scientific Translator
Experience

Phoenix Translations
Apr 2011 - Aug 2015English to Spanish Freelance Translator and ProofreaderTranslation of legal documents: consumer, employee and confidentiality agreements, patents, and intellectual property, among others.Localization of packaging and advertisements for Energizer and Little Trees.Translation of technical texts: construction materials and user manuals.

Mio Bimbo Kindergarten
Mar 2012 - Dec 2012English TeacherTeach English as a second language through the use of educational material, songs and games.

Universidad del Centro Educativo Latinoamericano - UCEL
Aug 2012 - Nov 2012English Teacher of Business English- Teach English as a second language to business people. - Teach accuracy in the use of language by helping students to be familiarized with the specific vocabulary they will use every day in their work environment.

Municipalidad de Rosario
Oct 2012 - Oct 2012English - Spanish InterpreterEnglish - Spanish Interpretation of the speaker MaryLou Roberts in the course: "Suzuki method for guitar" in the Municipal School of music. Act as the main source of communication between the speakers and the participants, facillitating effective communication among them.

Hispano Language Advisory
Nov 2012 - Aug 2015English to Spanish Freelance translator and EditorTranslation of medical documents: patient reports, patient instructions and clinical protocols for several GHCOs.

InterContinental Hotels Group
Apr 2013 - Oct 2013Guest Service Agent• Welcomed guests and assisted them with the check-in and checkout, providing courteous and efficient service at all times. • Updated guests profile and allocated rooms according to guest requests and VIP level. • Performed additional daily desk operations, including office organization; follow up of traces and high balance guests.

Conrad Hotels & Resorts
Apr 2014 - Nov 2016•Supervised and ensured that the operation of the Concierge Department, with a team of more than 25 people, runs smoothly. This included bell services operation, airport representatives, transportation arrangements and valet parking services. • Acted as the Duty Manager on shift, solving any customer issue that may arise. • Prepared the work schedule and worked hand in hand with the HR and Finance Department to prepare the payroll for the Concierge Department. Others: • Departmental Trainer for the Front Office Team, including Concierge, Bell desk, Reception and Executive Lounge. Show less
Concierge Team Leader
Jul 2015 - Nov 2016Guest Service Officer - Concierge
Apr 2014 - Jul 2015

Verbatim Solutions
Jan 2015 - nowEnglish to Spanish Freelance TranslatorTranslation of medical and health related texts: informed consents, insurance documentation, medical reports, medical researches and trials.Translation of legal documents: warranties, demand letters, statements of facts, arbitration and NDA agreements.Translation and edition of human resources texts: HR bulleting, employee handbook, brochures and HR software.

Rome Accommodation
Jan 2018 - Jan 2019English to Spanish Translator and EditorTranslation and edition of the web content and blog.

RWS Group
Nov 2019 - nowProject ManagerCoordination and execution of e2e localization projects for one of the world´s most important cross platform companies.Main responsibilities:•Plan, quote and execute localization projects; make sure resources are allocated; identify risks, work on mitigation plans, preventive actions and RCA.•Ensure quality and timeliness of deliveries, including internal team’s responsiveness and professional approach/professionalism as well as work hand in hand with other internal teams, like DTP, to successfully deliver projects and meet client’s expectations.•Day to day communication with the client on project matters and requests; provide project status update, proactive and on demand solution with best-practice approach.•Plan and lead weekly as well as ad hoc calls with the client (e.g. kick-offs, issue-solving, post-mortems); distribute action item internally and follow up on completion.• Work closely with Developers and client on account improvements (integration, automation, development of new workflows, dashboards, etc.)•Strategic planning to meet client yearly goals. Update and prepare reports and provide feedback to client about the development and progress of the objectives.• Manage project finances and profits, including project budgets, purchase/sale orders and invoice. Show less
Licenses & Certifications

Basic Concierge Training
Dubai TourismJun 2014
Departmental Trainer
Conrad Hotels & Resorts
Honors & Awards
- Awarded to Barbarina RussoTripadvisor Comment 780evat (https://www.tripadvisor.co.za/members/780evat) Feb 2016 An enjoyable stay at Conrad DubaiI booked Conrad directly at their web site. The price was same as other online booking websites. I sent emails to ask for advice about desert tour and transportation. I was so impressed that the concierge, Miss Barbarina Russo replied promptly with valuable and useful comments. The location of the hotel is very convenient. […] I arrived early at 8am and the hotel allowed my to check in immediately. Also, late check out is accommodated as my flight is at… Show more An enjoyable stay at Conrad DubaiI booked Conrad directly at their web site. The price was same as other online booking websites. I sent emails to ask for advice about desert tour and transportation. I was so impressed that the concierge, Miss Barbarina Russo replied promptly with valuable and useful comments. The location of the hotel is very convenient. […] I arrived early at 8am and the hotel allowed my to check in immediately. Also, late check out is accommodated as my flight is at night time. Overall, the staff are friendly and helpful. Good choice for staying in Dubai. Show less
- Awarded to Barbarina RussoTrip Advisor Comment 36 Will P (http://www.tripadvisor.co.uk/members/36willp) May 2015 Last but not least, the Concierge staff was definitely a 5 star team. Manoj and Barberina helped us tremendously with our safari, suggestions to visit the Burj Khalifa and our day trip to Abu Dhabi. What made it so special was they were very helpful even though our entire stay was not at the Conrad. They arranged the trips for us after we departed from the Conrad and lodged at other hotels. Some would say that was a waste for them to do since we were not Conrad guests the entire time.....we… Show more Last but not least, the Concierge staff was definitely a 5 star team. Manoj and Barberina helped us tremendously with our safari, suggestions to visit the Burj Khalifa and our day trip to Abu Dhabi. What made it so special was they were very helpful even though our entire stay was not at the Conrad. They arranged the trips for us after we departed from the Conrad and lodged at other hotels. Some would say that was a waste for them to do since we were not Conrad guests the entire time.....we say, that cements our opinion of Conrad is the standard on all hotel stays and service expectations. We will definitely choose Conrad on our next trip (if there is one avail) and most definitely lodge at the Conrad Dubai again in the future.And hopefully we will get to see Sohn. Manoj and Barberina again. Thank you all! Show less
- Awarded to Barbarina RussoTrip advisor comment 001Linda30 (http://www.tripadvisor.co.uk/members/001Linda30) Jan 2015 I began communicating with Conrad concierge three months before we arrived because I wanted to ensure we book all the excursions in good time, being the festive season and all. We stayed between 30 December 2014 and 2 January 2015. From the email comms to meeting them in person, Ayuni, Barbarina and Harold from Concierge were extremely hospitable and accommodated all our chopping and changing plans. The hotel lobby greets you with a soft cinnamon scent that instantly made you feel at home. We… Show more I began communicating with Conrad concierge three months before we arrived because I wanted to ensure we book all the excursions in good time, being the festive season and all. We stayed between 30 December 2014 and 2 January 2015. From the email comms to meeting them in person, Ayuni, Barbarina and Harold from Concierge were extremely hospitable and accommodated all our chopping and changing plans. The hotel lobby greets you with a soft cinnamon scent that instantly made you feel at home. We checked in at the executive lounge on the 24th floor and while we had to wait a while (each guest is given ample one-on-one time), we were served drinks and assisted swiftly thereafter. Our room on the 30th floor was perfect - spacious, clean and well appointed. Especially enjoyed the bathroom. Show less
- Awarded to Barbarina RussoTrip Advisor Comment traggs (http://www.tripadvisor.in/members/traggs) Jun 2013 I am a member of their Ambassador Club, US$100 per year and you get a free night on the weekend if they're not busy etc. A seasoned traveller will know the drill. But anyway they will also give you late checkout and a free upgrade if possible. Let me tell you the US$100 paid off on our recent trip. We arrived from a 14 hour flight and were welcomed by a trainee, Barbarina. For a front of house person she was brilliant, for a trainee, she was out of this world. We arrived at 06.30 fully expcting… Show more I am a member of their Ambassador Club, US$100 per year and you get a free night on the weekend if they're not busy etc. A seasoned traveller will know the drill. But anyway they will also give you late checkout and a free upgrade if possible. Let me tell you the US$100 paid off on our recent trip. We arrived from a 14 hour flight and were welcomed by a trainee, Barbarina. For a front of house person she was brilliant, for a trainee, she was out of this world. We arrived at 06.30 fully expcting and also suggesting that we would leave our bags and go exploring Dubai, she dissapeared behind the secret doorway returning to tell me that the upgraded room ws not ready but they have upgraded us even further to a suite. She reiterated that this was not the norm and it was certainly an exception, she also did this in the most professional manner.Manager of Dubai Intercon, look after this young lady as well as you look after me! Show less
- Awarded to Barbarina RussoTrip Advisor Comment merlin81260 (http://www.tripadvisor.com/members/merlin81260) May 2013 I stayed here for just one night during a two day course so did not get to benefit from all the facilities. However, I found everyone to be friendly and helpful (e.g. Barbarina on reception going the extra mile to find my Priority Club membership number in the system). The room was spacious and comfortable with a nice view over the creek and pool area. If I were to pick a highlight, it would be the breakfast in 'Anise', which was amazing and catered for almost every imaginable taste. Top tip -… Show more I stayed here for just one night during a two day course so did not get to benefit from all the facilities. However, I found everyone to be friendly and helpful (e.g. Barbarina on reception going the extra mile to find my Priority Club membership number in the system). The room was spacious and comfortable with a nice view over the creek and pool area. If I were to pick a highlight, it would be the breakfast in 'Anise', which was amazing and catered for almost every imaginable taste. Top tip - give yourself a couple of hours for breakfast!The hotel is situated next to Dubai Festival CIty, one of the many shopping malls in Dubai with a wide range of shops and restaurants. It is also convenient for the airport and other attractions within Dubai making it a good base for business or leisure. Show less
Languages
- esEspañol
- inInglés
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