
Arpi Murray
Administrative Assistant

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About me
Senior Data Analyst at Brigham and Women's Hospital
Education

University of Aberdeen
2004 - 2008Bachelor's degree Psychology
Experience

Aberdeen Appointments Agency
Jan 2008 - Jan 2009Administrative AssistantActed as office communication coordinator while providing administrative support services in a fast-paced setting. Promptly and cordially greeted visitors and callers; screened calls, recorded and relayed messages; responded to and routed inquiries to appropriate resources.

Bookdonors CIC Ltd
Jan 2009 - Jan 2010Customer Service AssociateSupported management and customer service team in maintaining quality assurance levels of modern and antique books for online bookseller.

Five Star Quality Care
Feb 2011 - May 2013Benefits CoordinatorExpertly administer benefits maintenance and enrollment for ~8,000 employees at more than 260 senior living facilities nationwide. Liaise directly with insurance carriers, management and HRIS to facilitate timely employee enrollments and maintenance of health benefits.

Mercer
Jan 2013 - Oct 2015Health & Benefits Analyst• Manage client’s healthcare and group benefits for active and retiree populations.• Process inbound HRIS data from Oracle based platforms as well as outbound files to vendors on a weekly basis.• Test and analyze system and web configurations, vendor files, and HRMS processing during implementation, open enrollment and product upgrades.• Resolve participant escalations in a timely manner to meet SLA requirements.• Write, modify and update SQL queries in order to produce accurate reports on a standard and ad-hoc basis. • Assist in training of participant service representatives including updating of plan documentation and administrative procedures. Show less

Mt Auburn Hospital
Oct 2015 - Jun 2018Healthcare Business Intelligence Analyst/DeveloperDedicated and certified business intelligence analyst/developer for the HIM, Cadence and Grand Central Clarity data models. Also certified in the Resolute Hospital Billing data model. Additional proficiencies in ASAP, Stork, Shared Clinical Data, and EpicCare Inpatient data models and Security & Access badge.

Dana-Farber Cancer Institute
Jun 2018 - Mar 2024Business Intelligence Developer
Brigham and Women's Hospital
Mar 2024 - nowSenior Data Analyst
Licenses & Certifications

Clarity Data Model - ASAP (Proficiency)
Epic
Clarity Data Model - Cadence
Epic
Clarity Data Model - EpicCare Inpatient (Proficiency)
Epic- View certificate

Intro to Python for Data Science
DataCamp 
Clarity Data Model - Grand Central and Prelude
Epic
Clarity Data Model - Health Information Management
Epic
Clarity Data Model - Stork (Proficiency)
Epic- View certificate

Introduction to R
DataCamp 
Clarity Data Model - Security and Access Badge
Epic
Clarity Data Model - Resolute Hospital Billing Certification
Epic
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