Arpi Murray

Arpi Murray

Administrative Assistant

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location of Arpi MurrayGreater Boston

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  • Timeline

  • About me

    Senior Data Analyst at Brigham and Women's Hospital

  • Education

    • University of Aberdeen

      2004 - 2008
      Bachelor's degree Psychology
  • Experience

    • Aberdeen Appointments Agency

      Jan 2008 - Jan 2009
      Administrative Assistant

      Acted as office communication coordinator while providing administrative support services in a fast-paced setting. Promptly and cordially greeted visitors and callers; screened calls, recorded and relayed messages; responded to and routed inquiries to appropriate resources.

    • Bookdonors CIC Ltd

      Jan 2009 - Jan 2010
      Customer Service Associate

      Supported management and customer service team in maintaining quality assurance levels of modern and antique books for online bookseller.

    • Five Star Quality Care

      Feb 2011 - May 2013
      Benefits Coordinator

      Expertly administer benefits maintenance and enrollment for ~8,000 employees at more than 260 senior living facilities nationwide. Liaise directly with insurance carriers, management and HRIS to facilitate timely employee enrollments and maintenance of health benefits.

    • Mercer

      Jan 2013 - Oct 2015
      Health & Benefits Analyst

      • Manage client’s healthcare and group benefits for active and retiree populations.• Process inbound HRIS data from Oracle based platforms as well as outbound files to vendors on a weekly basis.• Test and analyze system and web configurations, vendor files, and HRMS processing during implementation, open enrollment and product upgrades.• Resolve participant escalations in a timely manner to meet SLA requirements.• Write, modify and update SQL queries in order to produce accurate reports on a standard and ad-hoc basis. • Assist in training of participant service representatives including updating of plan documentation and administrative procedures. Show less

    • Mt Auburn Hospital

      Oct 2015 - Jun 2018
      Healthcare Business Intelligence Analyst/Developer

      Dedicated and certified business intelligence analyst/developer for the HIM, Cadence and Grand Central Clarity data models. Also certified in the Resolute Hospital Billing data model. Additional proficiencies in ASAP, Stork, Shared Clinical Data, and EpicCare Inpatient data models and Security & Access badge.

    • Dana-Farber Cancer Institute

      Jun 2018 - Mar 2024
      Business Intelligence Developer
    • Brigham and Women's Hospital

      Mar 2024 - now
      Senior Data Analyst
  • Licenses & Certifications

    • Clarity Data Model - ASAP (Proficiency)

      Epic
    • Clarity Data Model - Cadence

      Epic
    • Clarity Data Model - EpicCare Inpatient (Proficiency)

      Epic
    • Intro to Python for Data Science

      DataCamp
      View certificate certificate
    • Clarity Data Model - Grand Central and Prelude

      Epic
    • Clarity Data Model - Health Information Management

      Epic
    • Clarity Data Model - Stork (Proficiency)

      Epic
    • Introduction to R

      DataCamp
      View certificate certificate
    • Clarity Data Model - Security and Access Badge

      Epic
    • Clarity Data Model - Resolute Hospital Billing Certification

      Epic