Julie Adam

Julie Adam

Student Loan Centre, Clerk

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location of Julie AdamMontreal, Quebec, Canada

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  • Timeline

  • About me

    My strongest asset is my ability to build and maintain relationships.

  • Education

    • University of Ottawa

      1999 - 2002
      BA Psychology as well as Social Intervention
    • La Cité collegiale

      1997 - 1999
      Diploma Advertizing

      Advertising

  • Experience

    • National Bank

      Jan 1998 - Jan 2001
      Student Loan Centre, Clerk

      -Working independently in the student loan department helping students by facilitatingtheir student loan repayment process through consolidation

    • Bank of America

      Jul 2002 - Jul 2006

      -Sr. Lender responsible for underwriting consumer credit cards and loans; up selling for insurance and debt consolidation-Able to quickly identify, analyze and qualify customers in accordance with MBNA lending philosophy-Achieved monthly productivity and sales goals every month-Maintained excellent quality while processing credit applications -Respond to Customers concerns in accordance with our defined standards for quality and productivity-Used sound business judgment while taking incoming calls by analyzing each customers accounts to effectively problem solve

      • Credit Analyst

        May 2003 - Jul 2006
      • Customer Service Representative

        Jul 2002 - Apr 2003
    • TD

      Jun 2006 - Aug 2014

      • Manage the hiring process for Retail Banking in all of the Ontario North and East Region • Implemented improvements to overall Staffing process to refine our strategies, improve our talent acquisition and selection process• Responsible for conducting daily interviews, reviewing candidate background checks, internal and external job postings, career events and advertising. • Ensured the right people were hired through strong decision making.• Increased talent pool and brand awareness in the market • Attracted and hired the right candidates for a wide variety of positions and skill sets (entry level call center to senior executive)• Sourced, screened, and recommended candidates that are a strong fit for the business• Engaged with people managers to identify and on-board talent through ongoing coaching, presentations and assistance. • Act as a trusted advisor and understand the needs of the business by fostering strong relationships with business leaders and HR partners. • Daily interactions with all levels of employees from entry level up to department heads. The most important aspect is maintaining the integrity of the Human Resources policies with a high level of professionalism and confidentiality. When presented with issues used sound judgment to come to suitable outcome Show less -Conduct daily interviews to fill customer contact positions. While using strong decision making skills, making sure the right people are hired-Liaised with various business areas to ensure all open position are filled in a timely manner in order to achieve our goals -Contact successful candidates to extend offers of employment-Assist in the coordination and presentation of careers fairs, referral contest and other recruiting related projects-Responsible for managing the internal posting process. This includes interaction with all levels of employees from entry level up to department heads. The most important aspect is maintaining the integrity of the Human Resources policies with a high level of professionalism and confidentiality. When presented with issues used sound judgment to come to suitable outcome-Facilitated bank wide training for all managers to introduce new interview format Show less

      • External Talent Acquisition-Recruiter

        Dec 2011 - Aug 2014
      • Recruiter

        Jun 2006 - Dec 2011
    • National Research Council Canada

      Apr 2015 - Nov 2016
      Hiring Advisor

      As a Hiring Advisor, I am dedicated to delivering excellent client service and continuously striving to improve hiring practices. Work closely with Hiring Managers to advise them on hiring including developing creative sourcing strategies.

    • Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL)

      Nov 2015 - Aug 2018
      Human Resources Business Partner

      - Providing recruitment and candidate selection support to directors and managers engaged in staffing actions by developing and recommending staffing strategies, analyzing historical recruitment data and conducting system searches for potential candidates (active and passive job-seekers) and helping build a pipeline of talent. -Coaching hiring managers and committee members throughout the recruitment process as well as providing training in the use of the Internet based recruitment system.  -Contributing to the implementation of HR initiatives by participating in teams in reviewing process improvements, systems initiatives, current policies and identifying operational issues and recommending changes.-Interpreting HR policies and guidelines for managers, supervisors and employees to assist them in their decision making.-Assessing issues or problems, recommending options and identifying possible consequences of various courses of action to employees.- Coordinating between the employee, Disability Management Coordinator, and Benefits provider in the administration of short term disability/long term disability cases.- Providing advice and guidance to directors, managers and team leaders in dealing with the performance management process.-Contributing to the implementation of Human Resource initiatives by participating in teams in reviewing process improvements, systems initiatives, current policies and identifying operational issue and recommending changes.-Delivering presentations on relevant HR topics (as required) and facilitates discussions with all levels of staff on a variety of HR topics. Show less

    • Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL)

      Aug 2019 - now
      • Human Resources Business Partner

        Jan 2024 - now
      • Senior Analyst, Client Relations

        Oct 2021 - Feb 2024
      • Senior Recruiter (Talent Acquisition Partner)

        Aug 2018 - Oct 2021
      • Specialist, Organizational Analysis, Design and Job Evaluation (acting)

        Aug 2019 - Nov 2019
  • Licenses & Certifications

    • Bilingual- French/English