Eva K Jones, PHR

Experience

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  Cox Communications

  Jun 2004 - May 2006

  Human Resources Manager

  • HR Management for 16 sites within 1 state. Traveled 75% of time.• Implemented performance reviews and motivational strategies to elevate HR team results.• Motivated employees through special events and incentive programs.• Maintained human resources regulatory compliance with local, state and federal laws.• Processed employee claims involving performance issues and harassment.• Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances resulting in 1 EEOC claim which was denied.• Provided quick resolution to complex and confidential issues.• Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.• Increased employee engagement by establishing positive atmosphere Show less

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  Suddenlink Communications

  Jun 2006 - Apr 2016

  Senior HR Director

  • Built and strategically directed team of 10 human resources professionals covering 5 states, 1600 employees, 38 sites and 2 call centers.• Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture• Processed employee claims involving performance issues and harassment and addressed employee conflicts with appropriate urgency, following all corporate procedures.• Developed incentive program for hiring of and retaining of employees which led to attrition levels dropping 60%.• Directed hiring and onboarding programs for new employees which led to employees hired within 30 days of application.• Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.• Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.• Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct. Show less

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  Human Resources Business Consulting

  Jun 2016 - now

  Human Resources/Employee Relations

  HR Consulting for new business development, acquisitions, employee relations, legal compliance.• Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.• Built HR consulting capabilities focused on clients undergoing organizational change and development.• Applied facts and analytics to understand trends and develop solutions to positively impact organization.• Provided human resources, recruiting and resource allocation guidance in commercial consulting environment• Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes• Project Manager for client business purchase, relocation and staffing within 30-day timeframe.• Evaluated employee recruiting and onboarding programs and presented strategic improvement recommendations to upper management which in turn led to 75% increase in efficiency.• Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances allowing zero EEOC claims.• Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes. Show less

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  Tipton & Hurst

  May 2023 - Apr 2024

  Human Resources/Employee Relations