William Grossmann V

Experience

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  Macy's

  Nov 2015 - Jul 2017

  Loss Prevention Detective

  Responsible for the safety and security of employees, customers, and merchandise by working undercover on the sales floor, coordinating seamlessly with the camera team, apprehending both customer and employee shoplifters, and collaborating with the Chicago Police Department to ensure proper charges, all while receiving regular briefings and training from FBI and Homeland Security agents on terrorism threats.

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  Home Depot

  Jun 2017 - Apr 2018

  Merchandise Manager

  Led a team of 10 individuals in tasks such as product arrangement, inventory management, display construction, and schedule coordination, while fostering effective communication with sales representatives and collaborating seamlessly with Home Depot Corporate executives to enhance overall store performance and presentation.

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  Uber

  Jan 2018 - May 2019

  Driver

  Provided reliable and customer-focused transportation services as an Uber driver in Chicago, navigating diverse routes with a commitment to safety and delivering exceptional passenger experiences, as well as being acquainted with a diverse population of riders.

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  CENTURY 21®

  Jan 2018 - Jan 2019

  Real Estate Agent

  Navigated clients through Chicago's competitive real estate market, facilitating numerous property transactions, developing expertise in market trends, property valuation, and negotiation strategies.

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  Fathom Realty

  Jan 2019 - Jul 2022

  Real Estate Agent

  Navigated clients through Chicago's competitive real estate market, facilitating numerous property transactions, developing expertise in market trends, property valuation, and negotiation strategies.

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  ERICKSON ORAL & MAXILLOFACIAL SURGERY, LLC

  Mar 2019 - Apr 2022

  Insurance Coordinator

  Managed insurance benefits for an oral surgeon's office, streamlined billing processes, maximized reimbursement on behalf of the patients, and ensured efficient communication with patients and their insurance providers to optimize patients’ benefits.

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  56694 Time Building

  Aug 2023 - now

  Pilot

  ▪ Safely and efficiently operate a single-engine aircraft throughout the southeastern United States under FAR Part 91.▪ Perform operations within complex airspace; demonstrate situational awareness while performing instrument procedures. ▪ Coordinate with fixed-based operators for parking, fuel, and ground services to streamline departure and arrival logistics.