Erika Hong

Experience

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  Treasury Casino & Hotel

  Dec 2009 - Nov 2014

  Event Supervisor

  Successful Big Events:G20 Australia 2014; Italian Feast; Ricky Lee and Guy Sebastian Concert in 2012;Rossi's Charity Gala 2012; Queensland Premier, Anna Bligh Media Lunch Conference (Private); Identity Reward Night and seasonal Identity fashion shows

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  Redy2Go

  Jul 2015 - Jan 2016

  Sales Executive

  • Database Management• Assisting in the marketing campaign• Provide exceptional customer service & complaints handling

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  Shanghai Lemy Network Technology Co. Ltd.

  Aug 2016 - Nov 2020

  Senior Event Manager

  Planning & execute for more than 200 events of the creative corporate culture training program, duties included but not limited to event planning & organizing, customer services & quotations, proposals and contracts, venue inspections, event execution, and occasionally be an English MC in events.• Pro-active in team building and conflict resolutions• Perform & execute the corporate events from scratch to finish• Develop, review and monitor projects to improve customer service quality• Monitor accounts revenue and business production to maximum revenue• Liaises with clients, outside catering resources, third-party production house on logistics arrangements and upsell to all potential clients when necessaryCASE STUDIES1. Leadership：The Yale University SOM-Sequoia China Leadership Program experienced the first band performance of the ensemble, requiring each instrument and vocal to make its voice while listening to the rhythm of others, and successfully performed this song as a band performance. The elders participated and shared the greatest feeling that achieving goals requires the joint efforts of employees in each position. Only mutual support and communication can make us go further.2. Creativity：Proposed the［BINGO］as the game rules for Cycares’s Sports Day, which motivated the employees to participate more, and because the rules are changed, it makes it more challenging for the team leader and communication is significant.3. Tailor-made：Alibaba Group has a visual picture that made by each of the employees' pieces by pieces, to puzzle it together for a board picture, as to achieve the vision, require every single one of the employee to accomplish the mission, which listening & communicating with the employees are crucial for the leaders to gain a higher vision.SERVED THE ENTERPRISESAlibaba, Baidu, novo nordisk, Sequoia Capital, Emerson, SUEZ NWS, Elsevier, DiDi, Sinopharm-fl, Munters, Cycares, total-sinochem, JLL, Glodon , hcr, Lenovo, etc,. Show less

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  The Hutong

  Apr 2018 - now

  Cultural Education Program Leader

  - Lead idea generation and program development in concert with the Education Department that is customized to each client school’s specifications- Conduct research trips and walkthroughs with local partners in various regions of China- Coordinate content used in each program’s written materials- Manage communications with the lead teacher of each program on all matters concerning program execution- Manage and support the positive dynamics of a multinational team on the road with student groups- Facilitate programs as the visible expert in charge of programming and group dynamics- Represent and embody the fun, inclusive, and passionate reputation- Coordinate the submission of all relevant follow-up documents Show less

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  NIO

  Dec 2020 - Oct 2021

  Organisation Culture Development Advisor

  Combining the company's value system, planning and executing systematic cultural original activities, conveying the company's values, inheriting and precipitating company culture, such as annual evaluation and commendation projects, creative cultural activities of employee festivals, etc.;The systematic precipitation of organizational cultural products, and the empowerment of the organization through data-based and platform-based methods, such as an immersive experience cultural training program for all employees, the value-driving program for all employees in combination with work scenarios, The plan for the implementation of the value system training for global employees of international branches, etc.;Also takes account of iterating and operating an internal communication platform that meets the characteristics of NIO and organizes daily operation activities to increase user stickiness and platform activity, such as value red packet stories, IP emojis, etc.;• Develop new projects and have a higher effect on the implementation of events & activities• Quickly integrate into the team atmosphere, be good at listening and communicating to deal with problems or conflicts Show less

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  Master Adventure Hong Kong

  May 2022 - now

  Program Leader

  Experiential Learning ProgramBased on the experiential learning approach, candidates can learn from experiencing the communication, decision making and sharing.Challenge Course and Sports Provide diversified sports activities for programs to encourage candidates to break through and experience something new. Youth DevelopmentProvide a wide range of training services tailored to the needs of the growing importance of the all-rounded development of our future leaders especially on leadership, cooperation, adaptation, teamwork, and essential social life skills. Show less

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  Ocean Park Corporation

  Nov 2022 - now

  Educational Programme Instructor

  Responsible for educational programmes including seasonal camp, in-park discovery and providing high-quality of relevant education such as conservation and sustainability.