JOHN RICHARD

Experience

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  Orbgen Technologies Private Limited

  Dec 2015 - Jan 2016

  Marketing Intern

  Successfully completed my Internship on Digital Marketing and Contributed for Mobile App Development Project through Data collection and Market research.Responsibilities:✓ Data collection and Market research✓ Compiling of information✓ Conduct social media polls✓ Understanding promotions (Marketing)✓ Submission of a digital marketing report to the School of Commerce

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  The University of Waikato

  Oct 2017 - Oct 2017

  Market Research Intern

  One-month Market Research internship on top MBA programs worldwide, resulted in presenting a recommendation report for Waikato Management School’s MBA.Responsibilities:✓ Performing tasks given by Management School’s co ordinator✓ Collection of academic data✓ Compiling the data in a presentable MS EXCEL✓ Conduct market research✓ Preparing a recommendation report based on collected data to support WMS MBA program.

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  The Warehouse

  Dec 2017 - Apr 2021

  As a Trading Manager 2IC I am responsible to lead and manage number of departments which includes Shopfloor, Price Integrity, Online Fulfilment, Entertainment, Copy Centre, Apparel, Jewellery, Gardening, Stockroom and I report to my Trading manager and Store manager. Managing different teams in a fast paced environment is a challenge and I enjoy that challenge.Responsibilities:✓ Ensuring that company trading requirements are met in a day to day manner. For example, Complying with Health & Safety regulations, Mailer Execution, Online Fulfilment, Pricing standards, Promotional setups, Implementing space plan, Labour Management etc.✓ Creating a customer focused team and making the team understand their day to day responsibilities.✓ Stepping into shoes of Store Manager and Trading Manager in their absence.✓ Responsible for everyday click & collect orders fulfillment. Ensuring 100% completion rate (DCR) on everyday fulfilment as well as First time pick rate (FTP).✓ Review weekly sales and create milestone plans which contributes to increase in stock availability and everyday sales. Review Daily, weekly, monthly sales report. Review on shelf availability score and incorrect pricing.✓ Conduct weekly cyclic and taking necessary actions which contributes to database accuracy and shrink.✓ Ensuring my DILO WILO MILO is being implemented and completing the required tasks on time.✓ Completing one on one conversations with team members and lead the team by giving feedback every week to make sure they are well trained and understand their role.✓ Preparing handovers for the team every day and ensuring the given tasks are completed and keeping the team on track.✓ Involve in recruitment & training of new team as well as regular Coaching when needed. Ensuring that rosters is being covered in the team members absence.✓ Responsible for Annual stock take by leading the team and stock takers by implementing the manager’s plan. Show less

  • Trading Manager 2IC

    Jul 2019 - Apr 2021

  • Team Member

    Dec 2017 - Jun 2019
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  Hidesign

  Jul 2021 - now

  To manage and be part of the overall operations of raw material warehouse and stores to functionefficiently to accomplish the given targets by co-ordinating with Procurement, PPC, Sample & Retail teams.Responsibilities:✓ To ensure that all stores in charge perform their day-to-day responsibilities such as timely inward & outward of materials, submission of GRN’s for bill clearance with Finance team and inventory management etc.✓ To ensure the right materials available at the right place and right time to support PPC team.✓ Train all in-charges on how to conduct and work efficient with the given resources.✓ To ensure the new orders received from Retail team is consolidated so that procurement planning is in place to achieve on time delivery.✓ To work closely with procurement team by updating status of critical import shipment arrival to have a smooth supply chain process in place. ✓ To conduct regular audits to maintain the accuracy of the inventory available in all units.✓ To support the Procurement head for material planning by maintaining the correct level of inventoryto achieve OTD. Show less Responsible for the day-to-day operations in the central warehouse of Hidesign such as B2B, B2C & D2C dispatches. Following and adhere to the SOPs to ensure that the team performs the given tasks efficiently. Being the point of contact for the central warehouse of Hidesign which has more than 80 stores all over India as well as well-known for its brand presence in more than 6 marketplace channels such as Amazon, Flipkart, Tata Cliq, Nykaa, Trell & Shoppers stop. My responsibility as a senior executive includes; Responsibilities: ✓ Communicating with Retail (Internal) and Marketplace (External) teams to ensure and avoid any circumstances that will affect order processing and dispatches. ✓ Preparation of all the required reports by the corporate team which represents warehouse KPIs. Prepare and present the given data using excel in an understandable manner through charts and pivot tables. ✓ Ensuring that team follows the correct process in terms of order processing, handling inventory and placing the stock in the right place. These includes inwards that we receive from the manufacturing hubs. ✓ Ensuring all returns are accounted properly, following up on reverse logistics as well as escalating the events to concerned teams if there are any issues in returns & reverse logistics. ✓ Ensuring that all the stock in the warehouse is accommodated in a consolidated manner to increase the picking efficiency and to reduce the chances of being misplaced. ✓ Responsible for all B2B dispatches for dispatching the stock on the given appointment date. ✓ Ensuring that all marketplace (more than 5) orders are getting processed in a timely manner without any constraints. ✓ Responsible for the overall inventory and rack management of the Warehouse which is around 100k units. Show less

  • Manager - Purchase

    Apr 2024 - now

  • Head - Materials Warehouse & Stores

    Jul 2022 - Apr 2024

  • Sr. Executive – Warehouse Operations

    Jul 2021 - Jul 2022