Stuart Morley

Experience

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  Queens Park Rangers Football Club

  Feb 2003 - Mar 2008

  Match Day Press Officer

  Match Day Press Officer (Weekends and occasional evenings)Working within a team supplying the press with information.Organizing player and manager interviews with local and national written, audio and broadcasting pressHospitality of guests and visitors in press area before and after the match.Production and camera work for QPR World online TV channel including match highlights, interviews and vox pops.

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  Evolutions

  Jul 2004 - Aug 2006

  Runner/ Head Runner

  Managed the client's daily needs.Extensive arranging and scheduling of runners rotas and duties.Organised hospitality events for company and clients.Collated and organised material for accounts and clients.Provided support to the Client Services Manager and Bookings team.Assisting in delivery of rushes to and from clients.Knowledge in formatting and digitizing of tapes.Promoted to Head Runner and in charge of new facility on Wells Street.

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  HMV Harrods Branch

  Oct 2007 - Dec 2007

  Christmas Temp - Sales Assistant

  Organising various stock, serving customers on shop floor and at the till area.

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  Azzurri Sports and

  May 2008 - Feb 2009

  League Sales Manager

  Bringing in new clients using cold calling and presentations to local companies.Setting up new leagues around the South of England and liaising with local facilities.Keeping clients happy with customer service and incentives.

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  Meadhurst Club, Leisure Connection

  Mar 2009 - Jul 2009

  Membership Sales Advisor

  Generating sales of new memberships for the facility across the public and corporate companies.Conducting gym tours and maintaining a post sale rapport with members.Working with HR and Admin processing new sales and members

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  L and B Care Homes

  Aug 2009 - Oct 2011

  Residential Care Worker

  • Extensive management of young people 12-17 years old• Confidential and personal management.• Arrange and co-ordinate visits for Social Services and professionals. • Financial responsibility for the company budget including daily invoices and expenses.• Teaching young people necessary life skills such as money management, cooking and attitude.• Provide support to the manager at regular intervals.• Admin work with money, log books and daily activities.

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  China Etc

  Oct 2011 - Jan 2012

  Merchandising Assistant

  • To oversee the daily scheduling of all import and export duties of merchandising.• Process new orders with the customers and with manufacturers.• Receiving phone calls from customers who have queries about orders.• Updating systems and information in regards to international shipping and duties.

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  Macdonald Hotels

  Feb 2012 - Jun 2014

  Receptionist

  - Receptionist at the 4 red star rated Macdonald Windsor Hotel.- Previously employed in the concierge department before moving across to Reception in April 2013.- Implement new ideas to the front of house team to improves current processes.- Welcome new and returning guests to the hotel and using the company core standards the provide the best possible service.- Represent the department in the Staff Consultative Committee Meetings with Heads of Departments and General Manager.- Help organize and provide special gifts and information for company members and VIP's.- Petty Cash handling and ordering for the accounts team. Show less

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  CEMEX

  Jun 2014 - Dec 2015

  Aggregate Planner / Trainer

  • Daily resource management of plant and truck capacities in line with targets.• Liaising with customers, logistic team, hauliers, sales managers and drivers.• Management of programmed orders and services using SAP.• Ensuring the product is dispatched to the customer on time.

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  Rees Food Service

  Jan 2016 - Jun 2017

  Administrative Assistant

  Provide administrative, secretarial and clerical support to others in the office to maintain an efficient office environment.Main Job Tasks and Responsibilities-answer phones and transfer to the appropriate staff member-take and distribute accurate messages-receive, sort and distribute incoming mail-monitor incoming emails and answer or forward as required-prepare outgoing mail for distribution-scan and copy documents-maintain office filing and storage systems-update and maintain databases such as mailing lists, contact lists and client information-retrieve information when requested-type documents, reports and correspondence-organize travel arrangements for staff-co-ordinate and organize appointments and meetings-monitor and maintain office supplies-ensure office equipment is properly maintained and serviced-perform work related errands as requested such as going to the post office and bankPlus-Work with DWG drawings-Control contract ledgers-Order commerical kitchen equipment Show less

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  WiSER Interiors

  Jul 2017 - Feb 2018

  Customer Experience Manager

  Ownership of all customer communications- Use and maintenance of CRM system- Initial sales enquiries – take incoming calls, book appointments, send templatedinformation- Prepare and send Purchase Agreements- Management of operations diary - book surveys, fits and after-care appointmentswith customers- Co-ordinate with Financial Assistant for production scheduling- Central contact for Referral Partner communications- Encourage and manage reviews and recommendations- Handle and resolve customer complaintsOperations team communications- Keep track of team’s progress during day for customer- Provide relevant information to team- Collate and disseminate information from team- Track Daily Log to measure and improve customer response Show less

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  EHD London No1 Bond Ltd

  Feb 2018 - Jun 2019

  Administrative Assistant
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  Brett Aggregates

  Jun 2019 - now

  Weighbridge Clerk