Jodi MacLeod, PMP

Experience

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  Web MD Practice Systems (Practice Analytics)

  Oct 2002 - May 2005

  Business Systems Analyst

  • Met with users from medical practices to determine business requirements and provide reporting solutions.• Established quick rapport with clients, identify problems and offer solutions.• Developed online end user documentation for product.• Designed and developed reporting databases from Web MD’s applications for end users.• Provided resolution to issues discovered in production.• Produced and maintained end user documentation for all client interfaces.

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  Partners HealthCare

  May 2005 - Dec 2016

  • Designed a homegrown perioperative tracking application that enables Operating Room (OR) staff to electronically request patient recovery bays. This initiative streamlined Perioperative workflow by minimizing phone calls and overhead paging while creating a quieter environment for patients to recovery from surgery.• Collaborated with clinical and administrative executives across the MGB network.• Gathered requirements, wrote specifications, and test scripts, tested integrations with Epic and other downstream systems using web services and HL7 interfaces from Epic. • Managed project plans including project risks and issues, ensuring timely resolution and minimal impact on project timelines. Show less • Provided project planning, analysis, design, testing, training, and implementation for business needs.• Designed an interface with front end messaging to inform schedulers if providers were inputting required procedure orders prior to scheduling the procedure.• Generated reports for business owners to determine which clinical services and providers were adhering to new workflow process.• Led initiative for electronic documentation of surgical supplies and charge posting through interfacing data from Peoplesoft and Mobile Aspects tracking systems.• Streamlined surgical booking process for schedulers from provider offices, centralized schedulers, and financial access unit who secure insurance authorizations prior to surgery. Show less

  • Project Specialist

    May 2006 - Dec 2016

  • Application Analyst II

    May 2005 - May 2006
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  Mass General Brigham

  Dec 2016 - now

  Senior Project Manager/Project Specialist

  • Lead implementation of a smart room technology platform integrating APIs and six Epic interfaces, allowing patients to order meals, view discharge videos, and access a digital in-room whiteboard from the TV. Oversaw the installation of iPads outside patient rooms for real-time Epic-driven notifications, enhancing patient safety and operational efficiency.• Managed the hospital-wide transition from Coax to IP TV at MGH, delivering 100+ HD channels and on-demand services to improve patient experience and content delivery through a more scalable, modernized infrastructure.• Drove operational workflow optimization by integrating Epic software with critical standalone applications, reducing administrative workload, and streamlining patient care processes.• Developed advanced capacity planning dashboards using Epic data, providing real-time insights that improved resource allocation and increased operational efficiency at MGH and BWH. Show less