Robin Kundra

Experience

• 

  NIIT Technologies

  Oct 2004 - Aug 2013

  Handled end to end key International Online Sales, F&A and Chat projects for Retail & Travel clients Handled end to end Operations for Email and Chat sales projects of UK based premium Retail client Handled Inbound Sales Projects for UK based Finance Company Done sales for leading UK Loan and Mobile

  • Assistant Manager - Operations

    Apr 2012 - Aug 2013

  • Sr. Operations Team Leader

    Nov 2009 - Mar 2012

  • Operations Team Leader

    Apr 2007 - Oct 2009

  • Sales Consultant

    Oct 2004 - Mar 2007
• 

  KocharTech

  Sept 2013 - Feb 2019

  IoT - Business OperationsInside Sales - Domestic and International BPM operations for BFSI, Telecom and E-commerce clients Lead Enrichment Project of India's largest online marketplace Project Management for one of the largest Mobile Network in India

  • Sr. Manager Customer Services

    Jan 2018 - Feb 2019

  • Manager - BPM Operations

    Nov 2015 - Dec 2017

  • Deputy Manager - BPM Operations

    Oct 2014 - Oct 2015

  • Assistant Manager - BPM Operations

    Sept 2013 - Oct 2014
• 

  Maxicus

  Mar 2019 - Mar 2021

  AGM Digital Transformation
• 

  KocharSoft

  Apr 2021 - now

  • DGM Customer Success

    Jul 2022 - now

  • AGM Customer Success

    Apr 2021 - Jun 2022