Talk to sales Try for Free
Sudhakar Pittala

Sudhakar Pittala

Production Support Engineer

Followers of Sudhakar Pittala79 followers
location of Sudhakar PittalaHyderabad, Telangana, India

Connect with Sudhakar Pittala to Send Message

Connect

Connect with Sudhakar Pittala to Send Message

Connect

  • Timeline

  • About me

    --

  • Education

    • Osmania University, Hyderabad

      2004 - 2006
      Postgraduate Degree Electrical and Electronics Engineering First grade with Distinction

  • Experience

    • Tata Consultancy Services

      Aug 2006 - Aug 2007
      Production Support Engineer

    • Tata Consultancy Services

      Dec 2007 - Sept 2015
      Test Engineer, Test Architect, Test Lead

      During this tenure, Having onsite exposure of 2.5 years at Ericsson Client location (i.e Stockholm, Sweden)

    • Ericsson

      Oct 2015 - Sept 2018
      Customer Support Engineer & Product Owner

    • Tata Consultancy Services

      Oct 2018 - now

      Project Manager for 5 XFTs handling development activities based on OpenStack & DevOps in Ericsson RnD 5G product (comes under "Infrastructure as a Service (IaaS)") , also handling client and customer relationships.Parallelly working as a customer escalation manager for Ericsson 2G platform product

      • Project Manager & Customer Escalation Manager

        Oct 2020 - now

      • Customer Escalation Manager & Customer Support Team Lead

        Oct 2018 - Sept 2020

    • Capgemini Engineering

      Aug 2022 - now
      Project Manager

  • Licenses & Certifications

    • Cisco Certified Network Associate

      Cisco Networking Academy
      Feb 2012

    • PROFESSIONAL SCRUM MASTER I

      Scrum.org