Edward Lin GW

Experience

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  Wong Kok Char Chan Teng

  Jan 2013 - Feb 2013

  Waiter
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  EpiCenter Malaysia (Apple Premium Reseller)

  May 2014 - Jun 2014

  IConcierge/Technician
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  Digi-X

  Sept 2017 - Mar 2018

  Tech Internship

  -Assist on some of the programming side of work.-Created a simple OCR program leveraging the technology of Microsoft Azure.-Help out some graphics design/video editing.-Set up and create landing pages using WebFlow and Wordpress.

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  Digi-X

  May 2018 - Dec 2018

  Operations Coordinator/ Digital Marketer

  -Both digital and conventional side of marketing.-Coordinate the resources needed and make sure the business is able to run smoothly.-Plan and run digital campaign in hopes to create awareness for new products and drive more leads.-Setup Email automation via Mailchimp.-Produce monthly performance report to calculate ROI.-Optimize Google ads, website, on and off-site SEO, SEM.-Utilize Google Analytics and Google Search Console to monitor how well the websites are doing and to understand and study user behavior to improve the overall user experience. Show less

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  Global B2B Consultancy, Inc.

  Apr 2019 - Mar 2022

  CX Project Executives (UI/UX)

  - To design or suggest a user-friendly system logic and flow that fits the business needs.- Communicate with the tech team, design team, and stakeholders from different locations.- Gather requirements, prepare development guidelines, logic flow charts, and UI flow diagrams for the tech and design team for every new function we planned.- Coordinate with IT and other departments to make sure smooth QAT/UAT development or launching of new system/project/any related through the waterfall and agile software development method.- Prepare a list of buttons needed for tracking to be implemented via PIWIK PRO analytic tool, for UX study and data analysis purposes. Show less