Ana Murillo

Experience

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  La Caixa

  Jan 2007 - Jan 2007

  Customer Service representative
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  TRAGSA

  Jan 2010 - Jan 2011

  Internship Fundacion Sepi
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  Universidad Pompeu Fabra

  Mar 2011 - Dec 2012

  Research Analyst

  I worked reviewing, collecting and reporting on a wide variety of data sets and information sources, both national and international; elaborating macro and micro economic variables and econometric models to produce research reports on market dynamics in several countries and issues, such as education, banking, real estate, unemployment, growth among other economic variables.

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  Vueling Airlines

  Feb 2013 - Aug 2015

  Revenue Analyst

  In charge of the pricing strategy to maximize revenue in a group of markets and the development of ancillary products • Analysis of the competitive position to develop the optimal price strategy through markets studies, forecasts, time series and clustering analysis• Big Data analysis and reporting of the ancillaries’ products I was in charge of, using SAP BO and Excel

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  Norwegian Air Shuttle

  Sept 2015 - Dec 2016

  Route Analyst

  Provide to the Network Executive Directorate with business intelligence solutions to improve and generate new markets within the company, focusing both on long haul operations, Caribbean and European markets; Supporting Commercial Department to achieve its goals through the analysis, optimization and automatization of the processes and operations.• Improve and promote new methodologies to analyze- travel trends, market opportunities, macroeconomics and geopolitical environment• Identify operational and performance improvement opportunities and collaborate cross functionally to upgrade our business performance and growth• Supporting Commercial Department through the analysis, optimization and automatization of our processes and operations Show less

• 

  Lyreco España

  Jan 2017 - now

  Supporting Commercial Department to achieve its goals through the analysis, optimization and automatization of our processes and operations.• Leading, orchestrating and managing a team of 13 people in different areas: Data Analysts, Sales Support, New business and development and Public Tenders Operations.• Identify operational and performance improvement opportunities and collaborate cross functionally to upgrade our business performance and growth• Empower through the data: Generating a Data Driven culture through the relevant analytical insights in key business areas; elaborating and communicating complex analytics topics, specially to sales, marketing, and customer experience teams Show less Define, develop and deploy the commercial reports needed to support the sales strategy, predict the evolution of the business and be able to take tactical and strategical decisions.• Leading a team of 2 Data analysts, creating the conditions to explode their potential and reach their highest levels• Support Sales Direction in the definition, elaboration, implementation and follow up of the Go2Market strategy and the development of the business plan• Clusterization and segmentation of customers (RFM & Behavioural analysis), to analyze and propose sales strategies adapted to each segment• Design and deployment of a reporting environment for board of directors and Commercial teams Show less Analyze, report and interpretate data through a process of research, cleaning and transformation of information to provide relevant information that help to understand and predict the business development, both locally and at a group level.• Ensure cleaning, updating and optimization of the available database to ensure reliability and optimize the statistical efficiency of results under a continuous improvement perspective. • Compile the information in reports, dashboards and presentations to support managers to understand results and upgrade their decision-making information.• Create guides and training for main users to help them to monetize the information Show less

  • Sales operations support manager

    Jan 2022 - now

  • Comercial data analyst manager

    Nov 2018 - Apr 2022

  • Commercial data analyst

    Jan 2017 - Nov 2018