
Tom Burnell
Department Manager

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About me
Primary Business Change and Development Manager at The Coop
Education

Cotham School, Bristol
1995 - 2002
University of Sussex
2003 - 2007Bachelor of Arts (BA) Applied PsychologyActivities and Societies: University of Rugby Club Captain BA Applied Psychology
Experience

Sainsbury's
Apr 2000 - Dec 2008Department ManagerStarted pre-GCSE exams in 2000, working throughout my education and gap year and continuing to work in a dual-store function (i.e. term-time in Brighton and vacations in Bristol) throughout higher education. Progressed through levels of responsibility until going through Department Manager training.

Defra
Sept 2002 - Mar 2003Administrative OfficerGap year employment before travelling. I had to signed the official secrets act for this job and can't actually remember what it said, so I don't know if I can tell you what I actually did....

Gist - Transforming Supply Chains
Jan 2009 - Mar 2017Working to continually improve the existing network and develop new business solutions within the Gist primary network. Using innovative solution design and strategic decision making to impact upon short, medium and long-term of Gist business as part of the everyday review, assessment and implementation of changes to our network. Building relationships with key stakeholders both internally and externally from Business Directors to FLMs in depots to ensure network reviews are undertaken using existing SLAs and customer performance, then challenging the commercial team to drive change as the business requires. Working on strategic improvement projects to develop areas such as network primary DOT and equipment planning, reviewing everything from our network planning centre through to final depot execution. Show less Coordinating and managing all live issues within the network from within our planning centre. Working across and assisting the execution of plans for all our primary contracts and secondary depots. Accomplished by engaging operational teams within RDCs, establishing tracking profiles, communicating and escalating with external customers/ suppliers and influencing internal change to ensure our network is proactive and not reactive to customer service issues. Responsibility for live split-second decision making on behalf of the Gist network for all primary haulage - impacting upon how we execute our plan at depot level for final cost efficiency, customer service protection and DOTIF into both Gist and third-party RDCs. Show less New depot start-up; involved in the planning, transfer and opening for a new South West regional primary depot within the current Gist network. Existing warehouse operation transferred from sub-leased site into new dedicated start-up depot for expansion and development opportunities. Working with existing & new customers across both dedicated added-value warehouse operations, cross-docking stock and destination deliveries.Lead the implementation of transport internally for depot from scratch; establishing FTE recruits through to daily compliance and delivery of primary network service for customers to external RDCs.Responsible for delivery of both Risk Management & Driver Vehicle Management; two extensive internal modules with Leading Indicator status and extensive legal compliance aspects. Show less Daily deliveries and collections of cold-chain, ambient, frozen and equipment products to and from over 100 stores and supplier locations across London and South East.Shared responsibility towards the overall management of our driver pool (160), with specific focus upon my individual team (13) of peer-reporting drivers.Individual targets with regards to team performance and department involvement. Undertaking driver recruitment, disciplinary procedures, appraisals and training needs. Accident investigation and causal analysis.Jointly responsible towards the daily operation and availability of our fleet (90 units).Lead in the DVM (Driver Vehicle Management) module within depot; key performance indicators for legal, safety and operational compliance. Show less Seconded out to our primary network operation between on a non-M&S contract to assist in providing operational stability, dynamic improvements and operational development as part of an "Implementation Team" project.Managing transport operation across home depot and also managing 40+ drivers operating out of 3 remote sites spread across a 200 mile radius.Working with two very differing food producers to deliver their products on-time to over 30 different end customers, from local retailers to global multi-nationals, under very strict SLAs. Show less Joined Gist on the graduate scheme in 2009 and spent my first placement in Crewe, working within the warehouse. I was responsible for the plan and roll-out implementation of voice picking across the ambient chambers with zero negative consequences from the customers viewpoint. Within the cold-chain, the mechanisation project was in construction which resulted in extreme constraints on working capability in an ever changing environment.Ambient, cold-chain and frozen operation across intake, breaking down, picking and outloading to customer stores across the North West and also to Eire.Worked with immovable deadlines and constraints with export loads.Managing the operation of a central depot within our network, cross-docking multiple pallets daily for numerous suppliers through the trunking network to the correct end depot destination. Show less
Network Solutions Manager
Jul 2016 - Mar 2017Execution Team Manager
Feb 2016 - Jun 2016Team Manager
May 2013 - Feb 2016Transport Team Manager
Nov 2011 - May 2013Transport Team Manager
Jun 2012 - Sept 2012Warehouse Team Manager
Mar 2010 - Nov 2011Section Manager - In Flight Services
Aug 2009 - Feb 2010Warehouse Shift Manager
Jan 2009 - Aug 2009

The Co-op
Apr 2017 - nowPrimary Business Change and Development Support ManagerDeveloping, evolving & improving supplier relationships within the primary function offered by Coop Food. Requiring on-going liaison with our partner hauliers, a network of distribution centres and a centralised team of commercial & supply chain individuals. Working across the entire Coop primary function to increase delivery performance and drive commercial benefits through analysis, solution design and implementation of change processes. Influencing key stakeholders within the internal Coop network, partner hauliers and suppliers to encourage their participation in delivering ongoing improvement initiatives for Coop Primary. Show less
Licenses & Certifications

Certificate of Professional Competence for Transport Managers (Road Haulage)
OCRSept 2012
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