Allison Baxter

Allison Baxter

Summer Assistant

Followers of Allison Baxter625 followers
location of Allison BaxterKansas City, Missouri, United States

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  • Timeline

  • About me

    Senior Customer Success Manager at SafetyCulture

  • Education

    • Texas Christian University - M.J. Neeley School of Business

      2019 - 2019
      London Supply Chain Study Abroad
    • Texas Christian University

      2018 - 2020
      Bachelor's degree Marketing
  • Experience

    • Trinity Multifamily

      May 2012 - Jul 2013
      Summer Assistant

      Digitized the company's current paper filing system, and managing incoming calls.

    • Hazel's Haven

      Aug 2015 - Aug 2017
      Sales Associate

      Welcomed and assisted customers, styling mannequins and window displays, social media marketing, assisting with company events, and modeling.

    • Office of U.S. Senator John Boozman

      May 2017 - Jun 2017
      Summer Intern

      Assisted with clerical responsibilities, participated in office meetings, communicated with media outlets, attended civic events, and wrote official correspondence.

    • Arvest Bank

      Jan 2018 - Feb 2018
      Call Center Representative

      Answered large quantity of customer calls with various needs, explained policies and procedures courteously and patiently, sold products over the phone and received training in for problem-solving in all departments of the bank.

    • Neeley Professional Development Center

      Oct 2019 - Jan 2021
      Professional Development Coach at Neeley Professional Development Center

      Facilitated undergraduate classroom workshops across the Neeley School of Business on professional topics to support academic and career success. Conducted Resume Reviews and Mock Interviews for students entering the job market and analyzed question responses to highlight strengths and values for prospective employers. Evaluated group presentations and provided recommendations for improvement based on best practices.

    • Texas Christian University

      Dec 2019 - Apr 2020
      Sports Marketing Intern

      Executed 3-5 fun fan activities per game, recruited students, and distributed giveaways.

    • ISN

      Jul 2020 - Aug 2020
      Summer Intern

      Performed market penetration analysis of Global and Fortune 500 companies to identify gaps and made 3 recommendations for targeted outreach contacts, new internal dashboard, and drafted communications. Managed project that addressed security concerns update issues, and usability for a sales resource, driving awareness of updates relating to sales tool by creating a communication plan.Presented intern projects to 100+ employees and senior management including the CEO and CFO and handled Q & A regarding the projects. Show less

    • ISN

      Jan 2021 - May 2022

      Managed 200+ customer accounts, focused on relationship building and aligning the customer’s goals with ISN account tools, presented for company directors at annual review meetings giving executives a wholistic look at their employee’s safety records and areas for improvement.Led CultureSight Survey initiative, which provided contractors with unbiased data on their workplace safety. Project managed timelines, trained team members, and built client-ready surveys in Qualtrics. Achieved annual team goal of over 100 contractor teams supported in 2021 in just 9 months. Show less

      • Senior Associate - Client Development: Food & Protein Industry

        Oct 2021 - May 2022
      • Business Development Associate – Large Contractor Team

        Jul 2021 - Oct 2021
      • Business Development Associate - Contractor Development

        Jan 2021 - Jul 2021
    • SafetyCulture

      Jun 2022 - now

      Designed success program for sensors product engineering the onboarding and success plans while generating marketing for the product including customer case studies and planning trade shows.Improved sensors product activation rates for AMER region by 15% in the first 6 months. Expanded and managed portfolio of recurring revenue of over 2.5 million annually and 50+ companies.Ensured client goals were achieved by managing product implementations and improving product use.

      • Senior Customer Success Manager & AMER Sensors Customer Success Lead

        Jul 2024 - now
      • Customer Success Manager & AMER Sensors Customer Success Lead

        Sept 2023 - Jul 2024
      • Customer Success Manager

        Jun 2022 - Jul 2024
  • Licenses & Certifications

    • Microsoft Certified Application Specialist: Using Microsoft Office Excel

      Microsoft
    • Microsoft Office Specialist: PowerPoint

      Microsoft
  • Honors & Awards

    • Awarded to Allison Baxter
      Dean's Honor Roll -
    • Awarded to Allison Baxter
      Omicron Delta Kappa National Leadership Honor Society Member -
    • Awarded to Allison Baxter
      Phi Eta Sigma National Honor Society Member -
  • Volunteer Experience

    • Student Mentor

      Issued by Lead to Read KC on Aug 2024
      Lead to Read KCAssociated with Allison Baxter
    • Team Member

      Issued by Enactus on Aug 2016
      EnactusAssociated with Allison Baxter