Allison Baxter

Experience

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  Trinity Multifamily

  May 2012 - Jul 2013

  Summer Assistant

  Digitized the company's current paper filing system, and managing incoming calls.

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  Hazel's Haven

  Aug 2015 - Aug 2017

  Sales Associate

  Welcomed and assisted customers, styling mannequins and window displays, social media marketing, assisting with company events, and modeling.

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  Office of U.S. Senator John Boozman

  May 2017 - Jun 2017

  Summer Intern

  Assisted with clerical responsibilities, participated in office meetings, communicated with media outlets, attended civic events, and wrote official correspondence.

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  Arvest Bank

  Jan 2018 - Feb 2018

  Call Center Representative

  Answered large quantity of customer calls with various needs, explained policies and procedures courteously and patiently, sold products over the phone and received training in for problem-solving in all departments of the bank.

• 

  Neeley Professional Development Center

  Oct 2019 - Jan 2021

  Professional Development Coach at Neeley Professional Development Center

  Facilitated undergraduate classroom workshops across the Neeley School of Business on professional topics to support academic and career success. Conducted Resume Reviews and Mock Interviews for students entering the job market and analyzed question responses to highlight strengths and values for prospective employers. Evaluated group presentations and provided recommendations for improvement based on best practices.

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  Texas Christian University

  Dec 2019 - Apr 2020

  Sports Marketing Intern

  Executed 3-5 fun fan activities per game, recruited students, and distributed giveaways.

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  ISN

  Jul 2020 - Aug 2020

  Summer Intern

  Performed market penetration analysis of Global and Fortune 500 companies to identify gaps and made 3 recommendations for targeted outreach contacts, new internal dashboard, and drafted communications. Managed project that addressed security concerns update issues, and usability for a sales resource, driving awareness of updates relating to sales tool by creating a communication plan.Presented intern projects to 100+ employees and senior management including the CEO and CFO and handled Q & A regarding the projects. Show less

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  ISN

  Jan 2021 - May 2022

  Managed 200+ customer accounts, focused on relationship building and aligning the customer’s goals with ISN account tools, presented for company directors at annual review meetings giving executives a wholistic look at their employee’s safety records and areas for improvement.Led CultureSight Survey initiative, which provided contractors with unbiased data on their workplace safety. Project managed timelines, trained team members, and built client-ready surveys in Qualtrics. Achieved annual team goal of over 100 contractor teams supported in 2021 in just 9 months. Show less

  • Senior Associate - Client Development: Food & Protein Industry

    Oct 2021 - May 2022

  • Business Development Associate – Large Contractor Team

    Jul 2021 - Oct 2021

  • Business Development Associate - Contractor Development

    Jan 2021 - Jul 2021
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  SafetyCulture

  Jun 2022 - now

  Designed success program for sensors product engineering the onboarding and success plans while generating marketing for the product including customer case studies and planning trade shows.Improved sensors product activation rates for AMER region by 15% in the first 6 months. Expanded and managed portfolio of recurring revenue of over 2.5 million annually and 50+ companies.Ensured client goals were achieved by managing product implementations and improving product use.

  • Senior Customer Success Manager & AMER Sensors Customer Success Lead

    Jul 2024 - now

  • Customer Success Manager & AMER Sensors Customer Success Lead

    Sept 2023 - Jul 2024

  • Customer Success Manager

    Jun 2022 - Jul 2024