Hanson Abraham

Experience

• 

  PT. Mandiri Utama Finance

  Mar 2017 - Sept 2018

  IT Desktop Support

  Daily tasks include installation of standard/built-in and required software, new computers set up based on Standard Operational Procedure, daily computer problem troubleshooting, providing telephone and computer network hardware and connectivity for employees. All of the requests are made in request ticketing web application and done by remote desktop application. Projects can be considered as tasks mentioned above but on a larger scale e.g., company branches, departments, etc.

• 

  PT. Mega Auto Central Finance

  Nov 2018 - Jul 2023

  Data pulling and manipulation using SQL, creating or modifying SQL functions and stored procedures to support business process (purpose: reporting and production data processing). Same job desc. as IT MIS but emphasizes more on SQL query and data analysis (why this data won't appear, is filtered, is incorrect, etc) for company web applications. Doing weekly projects, there are web developments using VB.NET, .NET Framework (C# Programming Language), sometimes includes PHP web development using CodeIgniter PHP Framework, also their corresponding API and databases (C# and SQL). Pulling data for daily, weekly, or monthly report using SQL from database server. Doing weekly projects, those are, creating or modifying SQL functions and stored procedures for report automation by using SQL Agents, generating reports from SQL databases to FTP Server, and also combining SQL with HTML to produce MPX report (email-based report).

  • IT Application Support

    Feb 2023 - Jul 2023

  • IT Software Developer - Operations

    Sept 2020 - Jan 2023

  • IT MIS (Management & Information System)

    Nov 2018 - Aug 2020
• 

  PT Bank Central Asia Tbk (BCA)

  Dec 2023 - now

  Information Technology Infrastructure Engineer

  Provide infrastructure support for HQ & national branch offices such as:1. Branch server infrastructure management2. Multi Function Printer/Multi Function Device & printer pooling infrastructure management3. PC & server image support4. Hardware support & troubleshooting5. PC infrastructure management