Jordan Williams

Experience

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  EverBank

  Aug 2009 - Mar 2014

  • Perform evaluations and reengineers current processes, in order to update procedures for default servicing operational areas in accordance with all investor and agency requirements. • Create client facing letters and correspondence with each new investor or regulatory announcement. • Prepare drafts, final reports and business requirement documentation for management review following completion of each process review audit. • Acts as a Project Manager when new in-depth servicing requirements are received for the Default Platform, maintain lines of communication with supervisors and senior management to stay informed of procedural and staff adjustments and arrange any necessary training in the event procedures and/or processes are changed. • Knowledgeable of the following systems MSP, LPS, PACER, SharePoint, Microsoft FS Pro, Microsoft Visio. Show less

  • Default Process Analyst

    Jul 2012 - Mar 2014

  • Loss Mitigation Team Lead

    Oct 2011 - Jul 2012

  • Loss Mitigation Closer

    Aug 2009 - Oct 2011
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  SunGard Financial Systems

  Feb 2014 - Sept 2014

  Implementation Specialist

  • Leads the planning, requirements gathering, and implementation of a SaaS based A/P workflow system.• Be the key liaison between the customer and development teams to communicate client requirements in relation to the standard product functionality. • Act as client’s advocate with the banking industry while testing connectivity between software solution and the client’s financial institution. • Conduct user and system administration training for customer teams.

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  Selene Finance LP

  Sept 2014 - Aug 2015

  Loan Resolution Asset Analyst

  • Collect loan level data in conjunction with internal and external request. • Review audit findings against current processes and procedures to ensure compliance with investor and regulatory loss mitigation guidelines.• Provide qualified written responses to audit finding and escalate risk to senior management.• Create or update policies and procedures as deemed necessary from audit or regulatory findings.• Escalate risks and provide trending report to senior management.

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  Fidelity National Financial

  Aug 2015 - now

  • Author line of business risk reports detailing risk levels and control effectiveness for transactional mortgage service divisions.• Coordinate and document risk and control self-assessments with line of business operations.• Track and report line of business risk and control remediation activities.• Special project team member overseeing transition to a enterprise wide eGRC tool (BWise).• Conduct on-site assessment of functional areas to identify potential risks to business objectives. Show less

  • Enterprise Risk Manager

    Feb 2018 - now

  • Enterprise Risk Analyst

    Aug 2015 - now