Eric Ritter

Experience

• 

  Cobb County Schools

  Aug 2002 - Jun 2006

  Teacher

  Educated elementary-school students in various subjects. Planned and instructed daily lessons via traditional and modern instructional techniques. Liaised with parents, faculty, and administration in reporting student progress and discussing disciplinary matters. Created classroom schedules to ensure timely delivery of all required subject matter and test-preparation strategies. • Conceptualized and presented to faculty strategies for incorporating leading-edge instructional technologies into curriculum. • Spearheaded development and implementation of strategies for mentoring students to meet state-mandated standards, leading to 10% increase per year in performance on standardized tests. Show less

• 

  Compleat Stair Company

  Jun 2006 - Sept 2007

  Sales Representative

  Managed established accounts and secured new business for commercial and residential construction industry clients. Interfaced extensively with contractors and developers to plan and manage construction project management schedules . Maintained extensive customer-account and sales / financial records. • Consistently met or exceeded $40K+ monthly sales quota• Instrumental in acquiring new contracts with industry-leading companies based on research and analysis of JD Power and Associates rankings. Show less

• 

  NASA Tophat

  Sept 2007 - Nov 2017

  Project Manager

  Plan, schedule, and manage multiple high-level projects from concept through execution. Assemble, train, and guide top-notch, cross-disciplinary project staff and volunteer teams. Formulate project strategies and set goals to ensure client requirements are met. Cultivate relationships and negotiate contracts with vendors, sponsors, and external partners.• Currently manage a staff of 15 direct reports and 40 volunteers• Increased profit from vendor fees by 30%• Reduced annual project costs by 2%• Initiate and develop intern program by partnering with external clients.• Create, manage, track, and allocate project budgets up to $2M• Conceived vision and strategy for annual development plan, including professional development curriculum with performance measures.Initiate, build and manage all company digital marketing platforms including the main company website, event websites, email marketing, web advertising and all social media channels. Oversee all content creation for all digital company properties including web articles, social media posts, email marketing, and all associated graphics.• Project lead for website integration and redesign efforts• Lead NASA Tophat marketing efforts to an industry leading level• Increased overall social media traffic by 10%, organic search traffic by 25%, and onsite conversions by 40% in the first 9 monthsIdentify, create, and maintain innovative digital offerings for current and potential sponsors to enhance value of association partnerships. Show less

• 

  Boys & Girls Clubs of Metro Atlanta

  Nov 2017 - Aug 2018

  Annual Giving Manager

  Responsible for planning and implementing strategies for identification, cultivation, solicitation, and stewardship of individual donors. Creates content and executes e-mail and direct mail solicitations and other donor acquisition strategies, including the Monthly Giving Society. Responsible for strategically growing the base of new, entry level supporters, retaining these supporters, and identifying those with the potential of increasing their gift. Tasked with creating, testing, implementing and growing alternative fundraising opportunities.• Increased open rates from 12% to 30% and click through rates from 1.3% to 2.5% in 6 monthsO Create, test, and implement segmentation, personalization, and content and layout strategies for e-communications• Increased donor retention from 16% to 22%• Increased revenue received from Direct Mail campaigns by over 300%• Measure and report performance of e-communications and Direct Mail campaigns• Test email campaigns and analyze data to measure effectiveness and optimize solicitations aimed at fundraising and event attendance.• Collaborate with internal teams to optimize online donor experience and keep projects on task, within budget, and within project timelines.• Collaborate with Senior Leadership Team to plan and execute online acquisition and retention strategiesO Brain storm new and creative growth strategies• Work across teams to drive fully integrated and consistent campaigns• Manage vendor relationships with direct mail and database companies• Monitor and learn industry standards and best practices for email communicationO Develop supporting processes Show less

• 

  The Home Depot

  Aug 2018 - now

  Responsible for managing delivery of strategic online initiatives, including identifying scope and objectives, developing and executing plan, managing deliverables and reporting results to increase sales, drive brand loyalty and maximize profit for The Home Depot stores and e-commerce propertiesEnsure prioritization and value of planned initiatives align to overall organizational objectivesIdentify constraints, blockers and dependencies to ensure delivery of goals and optimal execution of defined work​Communicate key accomplishments and project status to stakeholders and leadership, highlighting any issues or risks and mitigation plansPartner with teams to identify inefficiencies and implement process and technology changes to improve productivity/deliveryPartnered with Business Owners to define strategy and objectives, scope and requirements for capital program epics and features Managed agile work stream and partnered with key stakeholders, cross-functional teams and vendors to deliver featuresCollaborated with internal partners to bring integral team members together, create visibility across teams, and create a sense of accountability to deliver features. Show less

  • Program Manager, Product Orchestration

    Feb 2024 - now

  • Senior Online Project Manager

    Sept 2022 - Feb 2024

  • Project Manager

    Sept 2021 - Sept 2022

  • Sr. Analyst, Brand Advocate

    Sept 2019 - Sept 2021

  • Brand Advocate

    Aug 2018 - Sept 2019