Vaishnavi E R

Experience

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  IBM

  Sept 2019 - Apr 2023

  Process Delivery Specialist- Accounts Payable

  Responsible for the organization and timely, accurate processing of accounting transactions and all related tasks to achieve the agreed business goals. Ensuring the delivery of a high quality, client-focused service to external clients. Implement changes to accounting techniques ensuring compatibility with procedures and controls using new accounting developments as input. Focused on business controls and process improvements associated with their desk assignments or the overall team goals.Has process knowledge and experience across the business processes supported for their clients; understands a client's strategy, priorities, and operations in the context of daily operational activities. Daily process transactions, develop and implement process and operational improvements to meet client.Relevant Experience:•Invoice Processing •Identify the duplicate records for the Invoice receipt, verification and processing accurately.• Prioritize processing of urgent/ageing invoices.•Recording of Invoices both Purchase Order Based and Non-Purchase Order Based•Co-ordination with various stakeholders, obtaining coding, approval and resolving issues around blocked invoices. •Ensuring payment and expense entries are posted in accounting software on atimely basis.•Handling manual and automatic payment requests.•Involved in handling queries and resolving the bottlenecks through calls and emails.•Maintaining the client SLA's (Service Level Agreements) andtimelines.•Quality check of multiple Region Invoices and payment transactions. Show less

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  TANGOE INDIA SOFTEK SERVICES PRIVATE LIMITED

  May 2023 - now

  Service Delivery Analyst