
Celina Fulane
Customer Care Assistant

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About me
Administration Manager
Education

UEM
-Estudante de Doutorado pela UEM Sociologia e Desenvolvimento
Instituto Superior de Relacoes Internacionais
2017 - 2020Mestrado em Administracao Publica e Desenvolvimento Administracao Publica e Desenvolvimento
Experience

PAC SERVIC
Jan 2016 - Jun 2017Customer Care Assistant
Bureau Veritas Group
Jun 2017 - Jun 2018Administrative AssistantASSIST THE HR DEPARTMENT, ADMINISTRATION AND PROGRAM • Assist the recruitment and selection process at the national level; • Analysis of the candidate profile; • Support the execution of tasks of organization and follow-up of travel/missions of staff, partners and consultants or experts as well as the organization of workshops seminars meeting and review. • Candidate contact • Supervision of tests; • Individual process management; • Assist assigned programme staff in monitoring and following up on the reporting status with• regards to annual and final reports and donor reporting. • Assist in financial matters and several other functionalities; • Manager suppliers.SUPERVISION AND COORDINATION HSE TRAININGS • Coordinate and present training in Health and Safety at Work (HSE) • Staff training in the safe (safe driving, first aids, among others). • Ensure safe office environment (extinguishers, first aid supplies, emergency plans) • Guarantee toolbox weekly in Portuguese and English. • Transilate Portuguese-English-Portuguese documents; Show less

VillageReach
Jul 2017 - Dec 2019Administrative AssistantPROCUREMENT • Monitors and tracks the efficient distribution of supplies that are required for effective program delivery.• Elaborate Comparative Map of Suppliers; • File the Request Forms; • Update the supplier’s data base; • Coordinate Suppliers Contracts;HUMAN RESOURCE, ADMINISTRATION, PROCUREMENT • Manage and organize the file of the office (correspondences, internal communications, and other documentation); • Prepare travel arrangements for participants at workshops and/or events organized by the Programs team. • Initiate request to Operations Team to undertake procurement activities for the planned workshop/event, coordinate, and follow-up closely with the Procurement Team to ensure all necessary arrangements are in place. ADMINISTRATIVE TEAM SUPERVISOR (LOGISTICAL AND DRIVERS)• Supervisor on Review Snap; • Write letters and organize of meetings; • Write letters to public institutions; • Provide logistical support to programs events by gathering and compiling data and information for the preparation of events documents, speeches, and position papers. • Prepare list of participants, manage travel, and visa requirements and raise requisitions in Atlas, and distribute events materials. • Prepare with the supervisor’s technical meetings and ensure that the documentation is complete and distributed on time. FINANCE • Pet cash manager; • Request payments; • Provide a map of mouthy expenses; • Develop fuel control maps; • Guarantee justifications (Invoices, Receipts), monitors budgets and financial expenditures of section, ensuring compliance with USAID rules and regulations, keeping supervisor informed and advised on actions for decision and/or follow up Ensuring compliance with USAID rules Show less

ISCTAC
Jan 2019 - Jul 2019Teacher Assistant
Health Alliance International
Nov 2019 - Aug 2021Administrative Assistant and programsACCOUNTING AND PROCUREMENT IN PROGRAMS • Petty Cash management (Restoration, Limits, count) • Petty Cash reconciliation; • Request for payments; • Issuance of Purchase Order (PO) • Guarantee the payment of current expenses; • Domain of the internal procurement policy; • Prepare comparative maps of suppliers; • Archive the application forms; • Update the supplier's database; • Coordinate supplier contracts; • Coordinate the proposal in accordance with USAID policies.OFFICE MANAGEMENT • Secretarial services;• Manage all correspondence received and sent with the reception; • Prepare letters according to the instructions received from the supervisor; • Prepare documentation for meetings; • Operate the main telephone line in coordination with IT, takes care of the telephone line connected to the server; HUMAN RESOURCE MANAGEMENT IN PROGRAMS • In coordination with HR, prepare employment contracts for temporary staff and service provision contracts, using the existing standard; • In coordination with HR, draw up office lease agreements • Register and manage staff absences - due to illness, special leave, sick leave, annual leave and unjustified absences, in accordance with the Labor Law and Internal Regulations in force; Monitor and control overtime - for staff compensation; Record in the individual processes all relevant changes of workers. PROCUREMENT MANAGEMENT • Monitors and tracks the efficient distribution of supplies that are required for effective program deliveryAssist in external or internal audits; Elaborate Comparative Map of Suppliers; Update the supplier’s data base; • Conduct micro, small Purchase, sealed bids, non-competitive procurement. • Trainings to non-procurement staffs to ensure to understand the acquisition process; Review requisition documentation, cost estimates, statements of work Coordinate Suppliers Contracts; Reviews procurement requests and administers procurement procedures for office and project equipment Show less

The Aurum Institute
Aug 2021 - Mar 2023Administrator Officer- Aurum Institute MozambiquePROCUREMENT • Examining all financial documents for payment are checked for completeness, accuracy, and validity of financial data, including accounting classification and computations, preparing checks, payments, and bank deposits;• Assisting in the coordination of travel for program staff, international technical staff and/or consultants and in preparing and processing expense reports (flight arrangements, hotel reservations and logistics, such as per diem, visas, and donor approval);• Ensure Bid Analysis, Vendor Registration, update vendor data base, vendor selection, terrorism check, contracts management, PO, RFQ, PR;• Update procurement, Travel, fleet policie;• Vendor Verification;• Ensure the management of personnel administration and payroll processes at each location, maintaining corporate alignment and compliance with the corporation's strategic guidelines;• Ensure the management and operation, at the local level, of personnel administration and payroll processes;• Coordinate and ensure the implementation of processes for admission, movement, attendance controls, registration of workers, documentation, vacation, benefits, payroll, collection of charges and other activities related to registration, control and termination of personnel;SUPERVISION OF THE ORGANIZATION'S VEHICLES OPERATION • management of the use of the organization's vehicles, monitoring and controlling: • supervision of Logbooks; • Regular maintenance, according to the mileage reached; • Monthly fuel costs, using the control scheme previously established; • Inventory of items for each vehicle (spare tire, fire extinguisher, first aid box, jack, wheel wrenches, etc.) PROJECT ASSISTANT • Manage local institutional relations with healthy services, public administrations, and others (participation in meetings, exchange of information, reports...) egg. COVID 19 • Administer the management of small field team (budget needs, cash delivery, monitoring and verification. Show less
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International NGO Safety Organisation (INSO)
Mar 2023 - nowOperations ManagerOperations ManagerHR, Procurement, Adm & LogisticKEY DUTIES: Responsible for the timely management of all in-country recruitment processes, local and international, ensuring that they are fully compliant with INSO guidance and procedures.• Lead the implementation and monitoring of all INSO personnel and HR regulations (national and international) to ensure country office compliance and regularly monitor national employment law.• Lead and coordinate national employee on-boarding.• Coordinate and monitor national employee performance monitoring, grievance management and discipline.• Maintain accurate and up-to-date employee (national & international) leave records.• Prepare the national staff monthly payroll.• Provide support to internal and external audit requests in the fields of HR, procurement and logistics.• Ensure all necessary legal and regulatory documents are filed in a timely manner on behalf of INSO with the relevant national authorities in order to maintain INSO’s formal in-country registration.• Monitor compliance with national tax codes and ensure timely compliance with local statutory reporting requirements.• Develop and oversee control systems to prevent or deal with violations of legal guidelines and internal policies.• Facilitate in obtaining visas, work permits and residencies as required on behalf of INSO staff.• Function as overall Office Manger ensuring smoothing functioning of offices including managing facilities, services, supplies and consumables, prepare leases and manage and maintain contractual agreements and relationships with vendors/contractors and all service providers, etc.• Implement and fully comply with all Procurement and Logistics regulations applicable for INSO and its donors in the country office and ensure all staff are aware of their roles and responsibilities with regards to procurement.• Enforce all controls to prevent fraud and corruption. Show less
Licenses & Certifications

USAID PROCUREMENT: GRANTS and COOPERATIVES AGREEMENTS
HumentumJun 2021
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