Andrea Torres

Experience

• 

  Sun Microsystems

  Apr 2002 - Mar 2009

  Services Sales

  Inside Service Sales Rep

• 

  NetApp

  Apr 2009 - now

  - Work with the channel partners and/or directly with the customers over the telephone to detect, develop, and manage sales opportunities - First point of contact within the sales organization for the existing customers when they call NetApp with queries related to their installed base. - Upselling and Cross-selling to expand within the existing accounts through proactive outbound calling - Customer installed base qualification through identifying the customer need, and creating opportunities for: - Technology refresh - Product upgrades - Service Upgrades - Renewal Options - Identify proper entitlements, uplifts and technical education needs. - Work with field sales on complex orders - Prepare weekly activity and forecast reports. Show less

  • Senior Renewal Specialist

    Jul 2022 - now

  • Inside Service Sales Rep

    Apr 2009 - now

  • Inside Service Sales Representative

    Apr 2009 - Jul 2022