Kathryn Petersen

Experience

• 

  Chiropractic Health Care Center

  Jul 2008 - Aug 2011

  Front Office Manager

  - Front desk clerical responsibilities such as; answering phones, scheduling patients, greeting patients, taking and processing payments. - Handled the billing of insurance as well as the processing when checks were received. - In charge of maintaining and ordering new products for inventory, or finding specific products for patients.

• 

  St. Ambrose University

  Aug 2011 - Aug 2014

  Information Technology Helpdesk Support

  - First to greet students, parents, and staff that would be coming to the office. - Worked in person and over the phone to assist in troubleshooting a variety of technical problems, and entering in accurate tickets for more complicated issues for the full time technicians to address. - Worked a variety of jobs for full-time staff including: data entry, training of future student staff, and new staff and student orientations.

• 

  Staples

  Nov 2012 - Sept 2017

  Copy & Print Associate

  - Work with a variety of customers in the process of constructing orders suited to each of their specific needs. - Responsible for the accuracy and completion of orders that have been taken. - Assist business customers in placing large volume orders, or sending them to the proper channels to ensure they receive what they are looking for.

• 

  Davenport Community School District

  Aug 2017 - Jun 2020

  Paraeducator
• 

  Hibbett

  Jun 2018 - now

  - Responsible for recruiting, training and retaining sales staff and management team- Excel in maintaining accurate inventory - proficient in RFID, AS/400 & other inventory control systems - Wide knowledge base on retail trends; sales, marketing & visual merchandising - Able to maintain labor/sales expectations with a staff of 15+

  • Asset Protection Investigator

    Sept 2023 - now

  • Senior Store Manager

    Oct 2022 - Sept 2023

  • Store Manager

    Jun 2018 - Dec 2022