Michel Touati

Experience

• 

  Gfi world

  Jan 1992 - Nov 1996

  System information Hosting Architect for French Ministry of Labor In charge of integrating the FDJ indirect sales Line of Business systems.

  • Hosting Architect

    Jan 1995 - Nov 1996

  • Integration Architect

    Jan 1992 - Mar 1995
• 

  Atos

  Jan 1996 - Mar 2001

  e-Foundation technical Department Manager (team of 35 people) – Information system architecture team System Management Solution Manager (team of 15 people) – specialized in architecture & deployment of management solutions (Microsoft SMS, Computacenter TMG, IBM Tivoly) Projet au forfait de mise en œuvre d'outils d'administration du système informatique d'agence de la Société Générale (Programme MAIA) - Equipe de 20 personnes Mise en œuvre avec une équipe de 10 collaborateur de solution d'administration de SI (Microsoft, HP, IBM Tivoli, Computer Associates)

  • E-Foundation Department Manager

    Jan 2000 - Mar 2001

  • System Management Solution Manager

    Sept 1999 - Sept 2000

  • Chef de Projet Système d'Administation pour la Société Générale

    Jan 1998 - Jan 1999

  • Resposable d'activité Administration des Systèmes d'Information

    Jan 1996 - Jan 1998
• 

  Agency.com

  Jan 2001 - Mar 2003

  Presales Manager

  Project Manager for Galleries Lafayette (Retail) – Online travel AGENCY projectPre-sales Manager – Contracts with LVMH, AXA France, Groupe Suez, Société Générale.

• 

  Sopra Steria

  Jan 2003 - Jan 2008

  Program Manager for AGEFOS PME Project – Business Transformation project on processes, customer management, training management Project Manager for NEO Project (French Red Cross) – ERP & HR applications rebuild (5 years fixed fee project implying 10 to 30 people)

  • Program Manager

    Oct 2006 - Jan 2008

  • Project Manager

    Jan 2003 - Sept 2006
• 

  Microsoft

  Jan 2009 - now

  In charge of reviewing most risky deliveries and services contracting for France and Western Europe.Single point of contact for France Consulting in reviewing deal contracting portfolio risks. Single point of contact for Domain Azure in reviewing deal delivery portfolio risks for WE/Spain SME on Services contracting financials for WW SQA with automation tools for Discount Approval, Rate Card, Amendment approvals, Financials analytics. Dedicated Engagement Manager on selected customers (Carrefour Group, Muliez Group, Kering Group, VINCI Group, French Ministry of Defense, Thales Group) in charge of Account Management, presales, contract negotiation, delivery escalations and financials.Field Advisory Council for Engagement Managers Manager of the French MOD Microsoft Service Center (20 FTEs MCS & Premier)

  • Service Quality Assurance Lead

    Jan 2015 - now

  • Principal Engagement Manager

    Jan 2011 - Jan 2015

  • Senior Project Manager

    Jan 2009 - Jan 2011