Jackie Becker

Experience

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  NSI/West Bend Mutual Insurance

  Aug 2004 - Jan 2008

  Claims Rep
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  Newell Rubbermaid

  Jan 2008 - Feb 2012

  Return Specialist

  • Investigated B2B deductions within established guidelines. Responsible for determining whether to allow or bill back deductions B2B deductions. • Status reporting on B2B deductions.• Established and maintained relationships with business units and corporate personnel

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  Christopher Foltz & Company

  Feb 2012 - Aug 2012

  Graphic Designer Internship

  • Designed materials to be utilized for print and web platforms.• Worked with a team of designers and account managers to organize clients needs.

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  Precision Landscape

  Aug 2014 - Oct 2015

  Marketing & Design Specialist

  Landscape design and project management (including project quotes, ordering and scheduling). Create, implement and maintain marketing strategies.

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  Rockford Rivets

  Dec 2015 - Sept 2016

  Creative Services Lead

  Manages design, print & production timelines. Assists general manager and sales staff with marketing ideas, plans and social media strategies. Create, plan and prepare a variety of visual materials – signs, flyers, posters, proposal documents, programs, business cards, social media & web elements.

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  PDI Software

  Jan 2017 - Mar 2022

  Project Management lead of a team consisting of product management, backend engineering, and associated business teams for enterprise convenience retail projects and initiatives. Manages multiple projects and teams which build and deploy loyalty programs that Include mobile app builds, web registration, email marketing (CRM), mobile payment and delivery service integrations. Generates and maintains project documentation to include defining project scope, deliverables and overall timelines.Responsible for change requests impacting project scope, development schedule, fees and cost.Communicates project status updates as well as possible risks to stakeholders and executive leadership. Ensures that deliverables are on time and of production quality. Show less Working in internal systems to help enable state-of-the-art loyalty programs and consumer rewards. Responsible for the setup and configuration of new and existing customers to enable connectivity and real-time communication between retail sites and the loyalty host. Manual entry of all consumer packaged goods and fuel offers and promotions for major oil brands which included customer billing, offer/activity reporting, and customer support. Managing a request queue for system configurations, offer setup, and other loyalty host configurations enterprise-wide. Show less Manage execution of end-to-end marketing campaigns including creative brief development, creative design, client review, approvals, production, and end-of-campaign performance analysis. Manage Fuel Rewards program marketing integration, customer experience and account maintenance processes. Work closely with internal and external teams to communicate business requirements and define project timeline. Manage multiple, highly complex marketing campaigns and projects simultaneously while delivering excellent quality of work. Collaborate with clients on the design/experience (creative and technical), promotional positioning, marketing, and frequency to drive member acquisition in the Fuel Rewards program. Facilitate meetings and presentations, and document program details and processes to identify problems and remediation plans. Show less

  • Program Operations Manager

    Apr 2021 - Mar 2022

  • Program Operations Coordinator

    Dec 2019 - Apr 2021

  • Implementation Manager

    Aug 2018 - Dec 2019

  • Marketing Specialist

    Jan 2017 - Aug 2018
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  Self-employed

  Mar 2022 - now

  Professional Photographer

  Passionate and creative photographer with experience capturing memorable moments and telling compelling visual stories. Specializing in natural light photography. Skilled in using professional photography equipment and editing software to produce high-quality images that meet client needs and exceed expectations.Post-Production: Experienced in using Adobe Creative Suite (Photoshop, Lightroom) to edit and enhance photographs to perfection.Client Collaboration: Demonstrated ability to understand client requirements and preferences, ensuring a collaborative and smooth photography experience.Project Management: Organized and detail-oriented, adept at managing multiple projects simultaneously and delivering results within deadlines.Creative Vision: Known for a keen eye for detail and a creative approach to photography, consistently producing unique and captivating images.Customer Service: Committed to providing exceptional service, building positive relationships with clients, and delivering outstanding photography solutions. Show less

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  Data Axle

  Apr 2022 - Jun 2022

  Account Manager

  During an interim role, I fostered impactful partnerships with key stakeholders, including decision-makers in relevant segments. I cultivated and retained expertise on assigned clients and their operations, ensuring a thorough understanding of their objectives for each program. Proficiently translated complex technical requirements into actionable plans for successful program execution, surpassing client expectations by identifying and addressing their specific needs and business requirements.

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  Brierley

  Dec 2022 - Mar 2023

  Strategy Manager

  Regularly assessed program performance using reporting and analytics tools. Organized exclusive events or promotions for loyal customers to enhance retention. Examined customer data to pinpoint trends and enhance loyalty program offerings, collaborating with the marketing team to craft targeted campaigns for loyalty members. Modified strategies to align with evolving market dynamics and organizational objectives.

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  PakEnergy

  Sept 2024 - now

  Sales Development Representative