
Sergio Andrade
Technical Support Staff

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About me
Product Manager @ AB InBev | Business Intelligence, B2B Platform Strategy
Education

Serviço Nacional de Aprendizagem Industrial
2010 - 2012Computer Networks, Redes de Computadores
Serviço Nacional de Aprendizagem Industrial
2009 - 2009Linux and Computer Networks, Linux e Redes de Computadores
Universidade de Coimbra
2012 - 2013Informatics Engineering, Engenharia InformáticaCiência sem Fronteiras Scholarship Program. Coimbra, Portugal.

UNEB - Universidade do Estado da Bahia
2012 - 2017Information Systems, Sistemas de Informação Information Technology
Experience

Grupo A Tarde
Oct 2013 - Feb 2015Technical Support StaffResponsible for providing technical support, advice, and assistance to employees and customers, resolving hardware, software, and other technical issues.

Ambev
Mar 2015 - Jan 2023Responsible for leading tech projects in the Sales Finance department in Brazil. Led the development of products that reduced company costs while enhancing management and compliance. Responsible for leading working capital management for Key Accounts in Rio de Janeiro and Espirito Santo, ensuring disciplined cost control, effective credit term and limit management, and accurate oversight of commercial agreements. Successfully contributed to maintaining financial health and operational efficiency in the region. Responsible for leading working capital management for Key Accounts in the Northeast region of Brazil, ensuring disciplined cost control, effective credit term and limit management, and accurate oversight of commercial agreements. Successfully contributed to maintaining financial health and operational efficiency in the region. Responsible for managing credit approvals for clients in Salvador, Bahia, and the metropolitan area, leveraging internal and external data to assess and manage risk. Also accountable for overseeing the collection management of delinquent accounts and conducting analyses to identify opportunities for increasing credit limits and driving business growth. Responsible for managing costs and alternative revenue initiatives for the Distribution Center in Salvador, Bahia, as well as overseeing the management of assets and materials. Responsible for managing payments processed by the Distribution Center in Salvador, Bahia, ensuring accuracy and compliance with company procedures.
Product Owner
Feb 2021 - Jan 2023Sales Finance Manager
Feb 2019 - Feb 2021Sales Finance Manager
Dec 2017 - Jan 2019Credit Risk Analyst
Oct 2016 - Nov 2017Budget Analyst
Feb 2016 - Sept 2016Sales Intern
Mar 2015 - Jan 2016

AB InBev
Jan 2023 - nowProduct ManagerResponsible for the strategy of a B2B platform, with a special focus on leading the data team. Key responsibilities include delivering reports on essential metrics, deriving insights from user behavior data, and utilizing both internal and external data to develop actionable recommendations, aiming to enhance platform performance and drive increased sales.
Licenses & Certifications

Lean Six Sigma White Belt Certification
Cervejaria AmbevNov 2017- View certificate

Certified Lean Inception Facilitator
Caroli.orgAug 2021 - View certificate

Certified PBB Practitioner
Caroli.orgSept 2021 
Fundamentos de Solução de Problemas
FalconiNov 2018.webp)
Advanced General English - London(UK)
Centre of English Studies (CES)Aug 2013
Customer Experience Intermediate
CS AcademyFeb 2022
Honors & Awards
- Awarded to Sergio AndradeCiência sem Fronteiras Scholarship holder CNPq Sep 2012
Languages
- poPortuguês
- inInglês
- esEspanhol
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