Alejandro Toro Lagos

Experience

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  Grand Hyatt Santiago

  Mar 2013 - Aug 2014

  Concierge team

  Working as a Bellboy meantime I was studying in the university.• Learning for the first time a work environment and quality standards.• Learning to work in a high pressure team.

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  Apollo Motorhome Holidays

  Mar 2015 - Sept 2015

  Guest Service Officer (Internship Student)

  Goals achieved:• Autonomy to face customers with high confidence when complaints arise, analysing and resolving the situation quickly whilst maintaining credibility for the company.• Learnt how to work and deal with suppliers and mechanics, in order to have the vehicles in good condition on time.• Provide tourist information of Australia, as interesting places and routes to travel throughout the country.• Maintaining customers happy and satisfied with their campervan, providing all the information and answering all their question if required. Show less

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  The Langham Melbourne

  Oct 2015 - Mar 2016

  Porter

  Through Working Holiday Visa.Goals achieved• Learnt to work in teams and within the high standards of quality and service of a 5-star hotel.• Working responsibilities such as work during day, night or even public holiday shifts.• Have the chance to work into other hotel departments due to the confidence and knowledge shown during 5 months.

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  Solutionario

  Sept 2016 - Jun 2017

  Business Development Executive

  Important Virtual Reality Software company based out of Chile and India.Main tasks:• Planning and organize new business projects in order to increase company revenues, starting from the commercial contact, contacting 360º photo/video producers, to after-sales projects management.• Business meetings with large Chilean and International companies, where I present new VR technology solutions to support enterprises in sales and marketing.• Create strategy plans for the company, in order to positioning into the leader of Virtual Reality in South America. Show less

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  Alta Barber

  Mar 2017 - Jun 2023

  Fundador

  Eencargado de Innovaciones y Gestión de Marca en Alta Barber, soy responsable de impulsar el crecimiento y el éxito estratégico de nuestro negocio. Tengo la tarea de liderar iniciativas innovadoras, así como de tomar decisiones estratégicas clave para posicionar nuestra marca en el mercado.Con sucursales en Santiago, Concepción y San Pedro de la Paz, mi objetivo es garantizar una experiencia excepcional para nuestros clientes en cada ubicación. Trabajo en estrecha colaboración con equipos multidisciplinarios para desarrollar nuevas ideas, mejorar nuestros productos y servicios, y mantenernos a la vanguardia de la industria de la barbería.Mi pasión por la innovación y mi enfoque estratégico me impulsan a buscar constantemente oportunidades para hacer crecer y fortalecer la marca Alta Barber. Show less

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  Euro Distribution

  Mar 2018 - now

  Sales Manager

  Responsable de Ventas, enfocándome en la experiencia del cliente y el posicionamiento de marcas. Dirijo el equipo de ventas, establezco relaciones con proveedores nacionales e internacionales.Mejoro continuamente la experiencia del cliente y trabajo para impulsar el crecimiento de las marcas. Mi objetivo es brindar un servicio excepcional, fortalecer la reputación de la empresa y asegurar la satisfacción a largo plazo de los clientes.