Nicholas Cooper

Experience

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  Waitrose

  Aug 2007 - Sept 2009

  Replenishment executive
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  Spirit Pub Company

  Jun 2010 - Jan 2013

  Bar team player

  guest relations sporting events management marketing campaigns Cask ale care staff training and mentoring hotel reservations

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  Envirocare Leicester Franchise

  Jan 2012 - Sept 2012

  Sales and Account Management executive

  Cold calling site quotations sales meetings closing deals making contacts expanding exisiting accounts site visits

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  Interoute

  Jan 2013 - Jun 2014

  Account Manager-Business Services

  Working strategically within the business services sector. I have a very specific focus within the Legal, Property & Marketing sectors of theis vertical. Working with top technology vendors such as Oracle (platinum partner) & Microsoft (Gold Partner) to work in a consultative fashion to provide prospects a full end to end managed service around database, cloud hosting, connectivity and unified communications.

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  Envirocare Ground Maintenance

  Jun 2014 - Mar 2017

  Contracts and Development Manager

  I joined Littlethorpe Ground Maintenance (East Midlands depot of Envirocare) in 2014 as Contracts & Development Manager, the role was created to focus on the growth of the business and managing new and existing contracts. Having previously worked at Interoute as a Sales Account Manager and making over £1.5million in sales there, I was the right person to guide Littlethorpe Ground Maintenance forward. In my 3 year period I saw the growth of turnover from £25k to £180k, growing the customer base from 15 customers to 50 customers working across close to 100 sites in the East Midlands. On the contracts side I was to manage the maintenance teams to ensure the service that I had discussed with the client, was being delivered and maintain the client relationship to ensure we received a high number of contract renewals. Key Responsibilities• Obtaining new customers and finding new sales opportunities within the existing client base to grow the business• Using my degree to create regional marketing campaigns to help promote Envirocare Leicester, as well as the Envirocare brand across the whole of the East Midlands• Creating landscaping plans in conjunction with customers to achieve desired results for clients when renovating existing and creating brand new landscaping areas on site• Managing 6 staff members across the business to ensure that the quality of service delivered is to the levels that are expected and to also ensure that they are following all health & safety processes and to monitor their abilities at a number of landscaping tasks, to ensure that any training required was provided as soon as possible.• Being the first point of contact for all customer queries and working with them to provide a resolution and to maintain a positive and mutually beneficial working relationship• Building relationships with a network of suppliers from machinery dealers to workwear manufacturers to ensure that as business we had the best available machinery Show less

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  Total Motion Vehicle Management

  Apr 2017 - Sept 2017

  Account Manager

  Key Responsibilities• Management of several key accounts, requiring me to look after 4000 vehicles and 6000 drivers and to work as an extension of our client’s business to provide a smooth fleet management operation• Central point of contact for customers; handling queries to resolution and maintain a positive professional relationship and managing high expectations• Working closely with manufacturers and dealerships to provide clients with the best rental and leasing rates to provide cost savings for the client • To research, create and maintain customer specific vehicle company car choice lists, keeping in line with a client’s set rules e.g. vehicle Co2 Levels, engine size and vehicle type• Handed Total Motion’s largest account a month in to service and to take them from having a failing fleet management department to smooth operation and to update 500 overdue cars within 3 months• Completion of new tender submissions and the management and review of the existing tender library to ensure that all further tender responses are uniform and are in line with company policy and ideals Show less

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  Harborough Landscapes Limited

  Jun 2018 - Feb 2019

  Grounds Maintenance & Construction Manager

  Harborough Landscapes work across the new build, domestic and grounds maintenance landscape industries. We currently work closely with Bloor Homes, Redrow, Hannover Housing to name a few. In my role as Sales Manager I will be working closely with our grounds maintenance clients to contract manage their sites and am also tasked with finding and closing new business opportunities in the grounds maintenance and new build homes landscape construction markets. Key Responsibilities Building a new sales pipeline Managing and delivering new landscape projects Machinery Procurement Tender completion Contract managing existing clients Quoting new business for existing and new clients Show less

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  The Leicestershire Landscaping Company

  Mar 2019 - Jun 2019

  Grounds maintenance and construction manager
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  MITIE LANDSCAPES LIMITED

  Jul 2019 - Nov 2021

  Key Account Manager
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  Idverde UK

  Nov 2021 - now

  Key Account Manager