Jillian Thayer

Experience

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  Avalon

  Jun 2011 - Aug 2013

  Operations Manager

  Avalon is the premier fine dinning restaurant of northern California coastal area, Humboldt Country. -Trained employees to adhere to all standards and procedures of the bar and restaurant-Lead staff by providing support throughout all service hours at all levels of operations-Tracked inventory and ordered from suppliers accordingly to ensure adequate product levels-Assisted in organizing and working large offsite banquet events-Created new signature cocktails as well as cocktail menus for the bar and restaurant-Researched popular industry trends and created/planned new concepts accordingly Show less

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  Humboldt State University

  Jan 2013 - Jan 2013

  Teaching Assistant

  Humboldt State University is a California State University campus located in coastal northern California. -Assisted professor in creating mid-term and final assessments-Graded assignments-Researched possible learning topics and presented ideas to professor-Lectured limited classes as per professor's instruction

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  Found Staffing Agency

  Jun 2015 - Oct 2015

  Strategy Intern

  Found is a women-owned business with offices in the beautiful Pacific Northwest. We are a free agent staffing and consultancy group focused on placing top talent with top clients. We focus on what brings us energy, primarily organizational effectiveness and change leadership, program and project management, marketing communications and design, executive coaching and talent development, and sustainable delivery excellence

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  PRO Unlimited

  Sept 2015 - Apr 2017

  Change Management Consultant

  Nike Global Sales, World Headquarters-Transition ManagerThe role within this project entails working on a team in global sales, propelling a cross-functional initiative to be adopted throughout all geographies.-Initiate and facilitate geography and stakeholder discussion-Understand and communicate the needs of the geographies to the global team-Compile and measure adoption metrics -Drive adoption through creating training materials, communications, and using other TM tools -Provide assistance for any business needs the team has-Update and track the progress of the project across all functions involved Show less

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  State of Oregon

  May 2017 - Aug 2017

  Training and Development Manager

  Department of Business and Consumer Services- Workers' Compensation DivisionThis role is focused on creating and standing up a training and development curriculum for the division, as well as succession planning and career planning.-Conduct training needs assessment through research, interviews, and focus groups-Employ educational and change management practices to create and launch a new training curriculum -Facilitate onboarding training for all new hires in the division -Lead the planning and execution for the annual internal Workers' Compensation conference-Identify agency hiring needs, information retention, and training needs as a result of retirements-Create career mapping to provide visibility to growth opportunities within the division-Support each unit with role specific training needs Show less

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  Mainz Brady Group

  Aug 2017 - Nov 2018

  Sr. Change Management Consultant

  Nike Product Creation Excellence, World Headquarters-Sr. Transition Manager-Partner with Process Managers to identify, map, and create stories for for people, process, and technology changes across the business and with geography and factory partners-Complete stakeholder analysis for entire user base with impact assessments-Build out transition engagement plan with accompanying communications plan-Facilitate UAT testing through partnering with technology leads-Drive and maintain Change Leader network among stakeholder groups-Organize and maintain Super User network to drive successful adoption with end users-Participate in senior leadership decision making sessions-Support on the ground end user pilot with factory partners through training, on-site coordination, and issue escalation-Build leadership confidence and buy-in through transparent discussions and information sharing Show less

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  71 & Change, Inc

  Nov 2018 - Jan 2021

  Manager

  71& Change helps clients articulate the change climate they face now and prepare and adapt for what's coming with better, smarter, faster routes for change.As a Change Management Consultant at 71 & Change, clients include Nike, Portland General Electric, and The Standard Insurance Company. At a minimum, client support and deliverables include:-Managing, monitoring, and driving successful completion of initiatives across large, complex, matrixed enterprises-Build leadership confidence and buy-in through transparent discussions and information sharing-Highly effective communication and relationship building with key stakeholders-Create transition engagement plans with accompanying communications plans-Collaborate to create and align delivery strategy across entire stakeholder base-Participate in and at times lead senior leadership strategy sessions-Prepare stakeholders for successful adoption through training plans and activities-Drive and support Project Management Activities for initiatives in the absence of a PM or Scrum Master Show less

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  CBRE

  Jan 2021 - Aug 2021

  Associate Director of Change Management

  CBRE is the world's leading full-service real estate services and investment firm with broader and deeper capabilities than any company in our sector. Change and Communications Associate Director supporting the FINPRO Platform team.

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  The Standard

  Aug 2021 - now

  • Director Change Management Office

    Mar 2023 - now

  • Interim Director Change Management Office

    May 2022 - Mar 2023

  • Change Management Office Delivery Lead

    Aug 2021 - May 2022
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  Portland State University’s Center for Executive and Professional Education (CEPE)

  Jul 2022 - now

  Instructor

  Instructor of Change Management, Change Leadership, Strategy, Culture, and Leadership Development at Portland State University's Center for Executive and Professional Education.