Alison Fuller, CAP®

Experience

• 

  The Typing Place, Business & Support Services

  Jan 1982 - May 2002

  Executive Administrative Assistant/Owner

  •Created and operated successful business support service.•Support services for over 200 businesses and individuals.•Created and produced mass mailings, presentations, reports, correspondence, resumes, term papers, theses.•Manipulated graphics files, conducted Internet research.•Tape transcription – both medical (orthopedic) for a Qualified Rehabilitation Consultant (QRC), focus groups with several voices, and other general clients.•Designed telephone answering service for over 30 clients and by working closely with phone company representatives.•Hired, supervised, and terminated employees. Conducted performance reviews. Delegated responsibilities. Show less

• 

  EB Herman Companies (Herman Appraisal Services, Inc.)

  May 2002 - May 2013

  Executive Assistant/Office Manager

  •Used project management skills working closely with President, an expert witness in litigation-related, commercial real estate appraisal-related matters on appraisal projects, PowerPoint presentations, correspondence.•Maintained calendar for office, made outgoing phone calls, answered and directed incoming phone calls to appraisers, arranged conference rooms for commissioners’ hearings, made travel arrangements.•Saved $1,750 per week by working with appraisers to refine and complete appraisal report production for litigation-related, and commercial and residential real estate appraisals. •Responsible for all human resources functions, including medical/dental and 401K administration.•Maintained contact and report databases, and troubleshoot computer software and hardware issues.•Successfully facilitated two office moves. Show less

• 

  Quality Career Services

  May 2013 - Mar 2014

  Executive Assistant/Office Manager

  •Used project management skills, working closely with Executive Director of Dislocated Workers Program.•Worked with State of Minnesota Department of Employment and Economic Development (DEED) and with their dislocated workers database, WorkforceOne.•Supervised two staff members: receptionist and project assistant.•Managed client records and documentation on contract projects.•Managed confidential employee records. Responsible for all human resources functions, including medical/dental, short- and long-term disability insurance administration.•Prepared and maintained quarterly Board of Directors minutes. Prepared and distributed weekly staff meeting minutes.•Served as backup to Accounting Manager and Executive Director on some of their tasks.•Helped with final closing of non-profit corporation, which ceased operations and dissolved, since it was not possible to secure ongoing funding. QCS closed on March 31, 2014. Show less

• 

  State of Minnesota - Minnesota Veterans Home

  May 2014 - Jan 2015

  Office & Administrative Specialist (Senior) to Director of Nursing and Administrators

  • Assistant to Administrators, Director of Nursing, Public Affairs Director, and Quality Director.• Take and distribute minutes for Leadership Director meetings, Nurse Manager meetings, and Officer of the Day meetings.• Typing of letters, reports. Mail merge letters and databases.• Meeting scheduling using Outlook• Organization of filing systems.• Coordinate Expenditure Requests with VA Home Purchasing Department.• Monitored budgetary expenditures and prepared reports and summaries.• Managed confidential employee records. Responsible for human resources functions. Show less

• 

  Land O'Lakes Purina (Assignment through Rose International, St. Louis, contract agency)

  Sept 2015 - Nov 2015

  Administrative Assistant, Part-Time

  • Completed six weeks of full-time training. Then went to 12 hours per week. • Supported operations manager and full-time administrative assistant handling all administrative needs in small branch department.• Used JD Edwards EnterpriseOne Inventory Control System, maintained accurate inventory for animal feeds warehouse, both incoming and outgoing supply and demand.• Internet research and computer software and hardware troubleshooting.• Timesheet/attendance tracking.• Purchase orders processing.• Ordered supplies and tracked expenses. Show less

• 

  Thomas Bulger, CPA firm (Contract Assignment through JP Staffing Agency, Little Canada, MN)

  Jan 2016 - Apr 2016

  Administrative Assistant, Part-Time

  • Internet research and computer troubleshooting, hardware and software.• Produced mail merge labels and cover sheets for tax returns. Compiled client tax return packets.• Migrated archived electronic files from Dropbox system to ShareFile system.• Ordered office supplies. Client appointment setting to drop off and pick up tax returns.• Utilized QuickBooks by inputting transactions in order for CPA to prepare tax returns.• Utilized Ultra Tax tax return software to update client contact database in Zoho.com Customer Relationship Management (CRM) software. Show less

• 

  Contract, Abacus Services (contract agency), Birmingham Hills, MI, at General Mills, Minneapolis

  Aug 2016 - Sept 2016

  Administrative Assistant

  • Consumer Relations Department project work; correspondence regarding flour recalls and other complaint letters.

• 

  Contract, Hardware Asset Management Administrator at U.S. Bank through eXcell CompuCom

  Oct 2016 - Mar 2018

  Hardware Asset Database Management
• 

  Contract, Part-Time Weekends, through OfficeTeam, at Transport America

  Apr 2018 - Aug 2018

  Recruiting Assistant

  Temporary Assignment: Telephone follow-up with OTR truckers who applied to work for TransportAmerica online before redirecting them to a recruiter; use of proprietary database.

• 

  Stonehaven of Eagan Independent Living/Assisted Living/Memory Care Home

  Aug 2018 - now

  Concierge/Receptionist