Uday Phogat

Assistant Manager

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Gurgaon, Haryana, India

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Timeline
About me
Associate Manager Rocketflyer | Ex R1RCM | Ex Natwest
Education
- Thomas Cook Center Of Learning
  2016 - 2017
  PGDM Tourism and Travel Services
- Tilak Maharashtra Vidyapeeth, Pune
  2008 - 2011
  Bachelor of Business Administration (BBA) Marketing B
- Navy Children School
  2007 - 2008
  SSC Commerce
Experience
- Goodricke Group Limited
  Oct 2011 - Oct 2015
  Assistant Manager
  Operations, Admin & Logistics
- CWT
  Jan 2017 - Jan 2018
  Travel Counselor
  Back room operations, corporate travel, Ticketing- issuance, re-issuance, cancellations, refunds. Hotel bookings- Bookings and cancellations offline and online. Galileo GDS. Corporate serviced- DOW CHEMICALS INDIA
- GlobalLogic
  Apr 2018 - Aug 2019
  Senior Analyst
  For Google Books & Google Play Books. Quality Assurance & Product Customer Support
- Fareportal
  Sept 2019 - Jun 2020
  Senior Executive
  Support Operations and Escalations & Team Handling
- Transformative Learning Solutions
  Oct 2020 - Dec 2021
  Executive
  Customer Support:---Emails--Facebook--InstagramLogistics Support--USA--Canada--Australia--New Zealand--Europe--Others(Non-India)
- NatWest Group
  Jan 2022 - May 2022
  Customer Support and Operations Analyst
  Credit Card Operations Specialist Natwest, RBS & Ulstar retail banking, England & Wales
- Tea Time
  Jun 2022 - Oct 2022
  Unit Franchise Owner
  A refreshing lil cafe opened up at Sapphire 90 Mall GurgaonVarieties of TeaCoffeeCoolers & MojitosMilkshakes & Premium MilkshakesPastas Egg ChaatsOmelettesSandwichesMaggies
- R1 RCM
  Nov 2022 - May 2023
  Senior Analyst
  Senior Accounts Reconciliation and Follow up Analyst in Revenue Cycle Management.Medicaid for PhysiciansIntermountain, UT USAWorking on Insurance Claim Denials and Follow up operations
- Rocket Flyer Technology Private Limited
  May 2023 - now
  Associate Manager
  Client AcquisitionClient On-boarding and paymentsWhatsApp marketing tools like KarixLead Generation SoftwarePAN India lead generationHosting demo meetings for software solutions
Licenses & Certifications
- Captain Status
  Royal Caribbean Cruises Ltd.
- Training Program
  Indian Institute of Tourism and Travel Management (IITTM)
- Avis Online Training
  Thomas Cook India Limited
- Travelport Smartpoint Basics
  InterGlobe Enterprises
- Amadeus Reservation System
  Thomas Cook India Limited
- Travelport Smartpoint Document Production
  InterGlobe Enterprises