Alexandro S.

Experience

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  STAPLES Canada

  Apr 2011 - May 2015

  CPC Production Coordinator

  • Management duties of day-to-day print process operations including key holding and reviewing associates• Ensured accurate and timely SLA deliverables for returning clients such as Kumon, Boston Pizza and Ford Motors• Led a team of 8-12 Print Associates over their shifts• Quoted and created billing reports• Coordinated with over 90 Staples locations to hit various deadlines• Reviewed associates• Organized print jobs to their appropriate avenues (Over 150 dockets per day)• Xerox and Ricoh printer maintenance and troubleshooting Show less

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  STAPLES Canada

  Feb 2016 - Mar 2018

  • E-commerce content creation, proofing, editing and communicating with vendors, Category Specialists, and Category Managers• Worked closely with vendors to collect, maintain, and enhance product listings on Staples.ca • Created and maintain all product-based content for all Canadian SKUs • Executed consistent product-based content strategy to help drive category growth• Processed images for web and print advertising• Coordinated creation of Monthly Tabloid Flyer production • Generated reports on web-error trends and present data to internal merchants• Continually improved site presentation by utilizing customer feedback/reviews, sales data, website metrics, competitor reviews and other sources regarding base level content• Communicated with internal customers to effectively support product content needs and updates Show less • Collaborated with Sales team to administer project requests from multiple contacts for digital and specialty print requirements • Worked with vendors to estimate associated costs (production processes, material, labor, and distribution)• Invoice creation and processing customer payments• Reviewed, edited and updated online Playbooks as well as collaborated with translation team to create national e-mails and bilingual translation• Scheduled and attended customer meetings to assist sales team with Staples’ print production cycle as well as payment procedures• Responsible for extracting and analyze Salesforce data to optimize billing process• Verified accuracy of order requests to be submitted to Production Hubs• Identified and communicate suggestions for improvements in all areas of the print process• Promoted and maintained a safe working environment.• Implemented Business Development Program accounts and educate customers of their specific process Show less

  • Product Content Specialist, E-Commerce

    Feb 2017 - Mar 2018

  • Sales Support Coordinator

    Feb 2016 - Feb 2017
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  Staples Business Advantage

  Mar 2018 - Oct 2019

  Pricing Analyst

  • Responsible for the accurate product selection and pricing for 7-10 bids every 2 weeks with estimated amounts of 50K to 2 million plus dollars• Developed and managed competitor catalogue database to execute future competitive sales margins• Educated Sales and Category Managers on pricing models and strategy while collaborating on national bid opportunities• Managed and updated pricing database to ensure updated product and shipping cost• Worked with Implementation team on successful opportunities to ensure accuracy in our pricing programs • Worked closely with the sales team to develop the right strategy to be successful with profitable sales growth opportunities • Assess new products and set up new pricing sku process • Responsible for the creation of complex pricing strategies for high volume prospects • Ensured that all RFPs are in line with customer submission guidelines/terms and conditions Show less

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  Parmalat Canada

  Oct 2019 - Jan 2021

  Pricing & RFP Analyst

  • Coordinate RFP process nationally for all new business opportunities including cross-functional requests, reviewing production capabilities, and tracking pricing requests • Collect insights on pricing, product mix, format and competitive landscape to maximize sales volume and profitability to be used in determining pricing strategy• Collaborated closely with sales teams to build a strategy to identify and correct margin errors• Conduct analysis of customer accounts to best maximize sales margins for Business Development Managers• Provide pricing and ad hoc reports on a weekly basis to ensure accurate costs and sales margins• Responsible for the accurate product selection and pricing for all bids Show less

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  Staples Canada

  Feb 2021 - now

  Production Specialist, Business Services