Lucy Arnold

Experience

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  Shriners Hospitals for Children

  Jan 1990 - Nov 2007

  RN

  RN 2005-2007: One of two Clinical Analysts who provided support and training for approximately 150 end-users on Cerner Millennium: PowerChart, Person Management, Profile, and Scheduling Applications. Provided support and training for all hospital physicians using CPOE. Assisted with troubleshooting system performance issues and provided system enhancement request in coordination with Shriners Headquarters. Chair of Performance workgroup consisting of six Clinical Analysts. Committee developed guidelines to assist in enhancing system performance following a system downtime. Developed training script to assist Clinical Analyst and Headquarters in evaluating system performance. Served on SurgiNet Workgroup: One of three Analysts that developed training material and provided training for the Clinical Analysts located at 20 hospitals within the Shriners Systems 2001-2005 Clinical Coordinator: Provided leadership and clinical support for 14 members of the nursing staff. Supervised and evaluated staff performance, attendance and professional work environment. Supervised the orientation of new employees to the in-patient units. Promoted the advancement and improvement of the clinical practice of nursing staff through educating on changes in policies and procedures, assisting with and encouraging staff involvement in performance improvement studies, and developing nursing competencies. Served as Chairperson of the Nursing Policy and Procedure Committee: Reviewed and modified all nursing policies as needed to ensure patient safety and adequately reflect patient care. In addition wrote new policies as processes changed. One of two instructors for training 60 nursing staff on new computer charting system. 2000-2001 Post Anesthesia Care Unit: Recovery of surgical patients and support for Extended Post Anesthesia Care Unit and Operating Room as needed. 1990-2000 Staff Nurse, In-Patient Care Units: Pediatric/Orthopedic surgical and rehabilitation patients Show less

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  Medical University of South Carolina

  Nov 2007 - Nov 2011

  RN Clinical Analyst

  RN Clinical Analyst One of fourteen Analysts who provide support for end-users on McKesson ClinDoc, AdminRX, and Horizon Expert Orders Applications. In addition to Oacis and Portal repositories. One of five Analysts on the Computer Physician Order Entry team. Responsible for build, design, and implementation of CPOE project. Development of training material and review of Nursing Policies as they relate to clinical documentation in the computer system.

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  Innovative Consulting Group

  Nov 2011 - Aug 2012

  Senior Consulant RN

  On-Sight Computerized Provider Order Entry (CPOE) Implementation Consultant Lutheran Hospital System Fort Wayne Indiana

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  Medical University of South Carolina

  Aug 2012 - now

  Report to the Manager of Nursing Informatics and the Chief Nursing Information Officer. Working collaboratively with Clinical Information Systems (CIS) end users and the departments in the Office of the CIO - Information Services (OCIO-IS) division to design and deploy advanced clinical information technologies that support the delivery of safe, efficient patient care. Serves as a lead to oversee assigned projects and mentor staff. Functions in leadership role with the planning, design, development, training, implementation, and project management of Clinical Information Systems. Primary focus is with Epic EHR. Show less • Maintain and support McKesson Clinical Systems and associated dependant systems within Medical University of South Carolina (MUSC). Manage periodic clinical updates to include those that relate to Meaningful Use and meeting Meaningful Use Measurements. • Coordinate with McKesson Subject Matter Experts (SME’s), in-house Physicians, Nurse Managers and Nurse Educators to develop Computerized Provider Order Entry (CPOE) order-sets, iForms and outlines. Provide requirements and process clarification for on-going data changes and additions within ClinDoc. • Coordinate with MUSC Pharmacy to capture continuous medication changes within the Clinical Systems and assure that all order-sets, iForms and outlines have been updated with these changes. Provide daily Clinical System knowledge support for on-call staff and clinical staff throughout various units within the hospital. Show less

  • RN, Senior Clinical Analyst. Clinical Informatics Department

    Oct 2014 - now

  • RN, Senior Clinical Analyst/Team Lead McKesson Legacy Support

    Aug 2012 - Oct 2014