
Janet Nsiah
Data Entry Specialist

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About me
Dedicated Administrative Executive with a passion for HR, leveraging exceptional administrative skills to drive organizational success.
Education

Mawuko Girls Senior High
2012 - 2015High School Diploma Business
University of Ghana
2017 - 2019Bachelor's degree Psychology and theatre arts
University of the People
2021 - 2024Bachelor's degree Business Administration
Experience
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Voltic (GH) Limited
Apr 2016 - Sept 2016Data Entry SpecialistFormulated evaluative resources to guide your fieldwork.Inspected delivery sites to ascertain the appropriateness of contemporary conditions.Conferred with project beneficiaries and support staff to evaluate uptake, pitfalls, and areas necessitating expansion.Collected samples, where possible, for subsequent inspection.Input data into suitable software and then arrange this to facilitate analysis.Extracted and reported on data-driven conclusions for each salient undertaking..Updated expertise by employing a proactive approach to learning. Show less

VIEWS MULTIMEDIA
Jun 2018 - Oct 2021Administrative ManagerImproved productivity initiatives, managed accounts, coordinated itinerary, and scheduled client/appointmentsManaged daily operations within the office by supporting the continuous delivery of excellent services and care.Coordinated offices activities and operations to secure efficiency and compliance with company policiesEvaluated employee job performance and motivated staff to improve productivityAutomated office operations, mangling client correspondence, payment schedules, record tracking, and data communicationMonitored office inventory to maintain adequate supply levels and order products.Improved operational efficiency, managing work requests, new orders pricing and changes, whiles coordinating logistics to verify delivery dates Show less

Elevate Professional Services
Feb 2021 - Mar 2023Liased with Clients and requested various information to help them land jobs.Scheduled meetings with clients and managed 60+ contact list of clients.Prepared customer spreadsheets and kept records and details of all clients. Performed market research, created presentations, prepared and organized databases and reports. Created social media content using Canva and scheduled posts ahead of time.Handled confidential employer and client information.Prepared and created PowerPoint presentations and materials as needed; researched materials and sources for presentations. Show less Provided general secretarial / administration support to the CEO and increased office efficiency by 10%.Provided multifaceted services to career professionals by running errands, managing mail and scheduling appointments.Managed complex calendars, facilitated communication and logistics.Improved communication between executives/customers. Supported executives with project support, data tracking, and administrative tasks. Frequently commended for quick thinking and resourcefulness.Assisted in Social media management and attained over 10k organic reach. Show less
Client and Administrative Support
Nov 2021 - Mar 2023Personal Assistant
Feb 2021 - Oct 2021

VirTutor Online
Nov 2021 - Feb 2023Personal AssistantReporting directly to the CEO and performing secretarial and administrative duties.Typing, formatting, and editing reports, documents, and presentations and stored them in company database and drive.Entering data, maintaining databases, and keeping records of over 300+ students and 400+ tutors per year.Managing internal and external correspondence on behalf of the CEO.Scheduling appointments, maintaining an events calendar, and sending reminders.Liaising with over 30+ tutors through emails, texts and calls and assisting them with various procedures on companys website.Interviewed over 15+ potential sales executives in place of CEO and making decisions to suite the companyโs policies.Worked with the team to resolve issues with regards to the website and clients and increased website efficiency by 20%.Handled social media platforms and increased organic engagement by 40%.Designed fliers and concepts for Social Media and events and assisted with various marketing activities. Show less

O.M Africa
Mar 2023 - Nov 2023Senior Executive AssistantManaged and streamlined the daily operations of the executive team, while effectively communicating with internal and external stakeholders. Responsible for overseeing recruitment efforts, coordinating employee training and performance management programs, and ensuring seamless office management. Conducted end-to-end recruitment processes, including developing job descriptions, sourcing candidates, conducting interviews, negotiating offers, and onboarding new hires. Utilized recruitment strategies and tools to attract top talent and build a strong candidate pipeline.Created and executed comprehensive employee training programs, including leadership development, technical skills training, and compliance training. Coordinated training sessions, managed training materials, and evaluated training effectiveness to ensure that employees had the necessary skills to meet business objectives. Monitored and evaluated employee performance, providing coaching and feedback to drive performance improvement and promote employee growth. Developed performance metrics, implemented performance improvement plans, and conducted performance reviews to align employee performance with company goals. Managed office operations, including maintaining office equipment, supplies, and facilities, overseeing administrative staff, and ensuring that all office policies and procedures were followed. Streamlined office processes to increase efficiency and productivity while maintaining a positive work environment.Supported senior executives by managing their calendars, scheduling appointments, and arranging travel logistics. Acted as a liaison between executives and internal/external stakeholders, maintaining confidentiality and professionalism at all times. Show less

Akka Kappa Ltd
Nov 2023 - nowInquiry Management:I handle inquiries from potential tenants and landlords, making sure they're promptly and accurately recorded in our CRM software, Property Base.Sales Support:I assist the sales team by preparing contracts and rent invoices for tenants and landlords, making sure all details are in order for hassle-free transactions.Tenant-Landlord Liaison:I act as the go-between for tenants and landlords, ensuring clear communication and resolving any issues that arise to keep interactions seamless.Document Management:I take charge of managing all the necessary documentation for tenants to move into their apartments, ensuring everything is compliant and error-free.Consultant Support:I support our property consultants by preparing inquiries and assigning them efficiently, helping to streamline our team's workflow for optimal efficiency. Show less
Human Resources Assistant
Jul 2024 - nowAdministrative Officer
Nov 2023 - Jul 2024
Licenses & Certifications

Customer Service foundation
Linkedin Learning AppJul 2022
Honors & Awards
- Awarded to Janet NsiahEmployee of the year Akka Kappa One out of 3 awarded the Employee of the year 2024. Received a certificate of appreciation for my outstanding dedication, hard work and commitment to excellence over the year.
Languages
- enEnglish
- twTwi
Recommendations

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