Chad Fenner, PhD

Experience

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  IBM Global Process Services

  Jun 1999 - Sept 2002

  Administered the Web Servers, and associated applications of 20Enterprise systems with an average uptime in excess of 99% Designed and Implemented the current High Availability Environment forEnterprise both Internal and External, as well as being intricate part of theimplementation of DMZ (Demilitarized Zone) setup and activation Initiated effort to reduce issue resolution times from over 2 weeks, to lessthan 4 hours, for any customer reported item Server or code relatedissues as well as issues on both UNIX and NT server platformsEducated many of the customers and co-workers through classroom andindividual training of HTML, and other application and desktop software Show less

  • System / Web Administrator

    Jun 2000 - Sept 2002

  • Web Adminstrator/Architect

    Jan 2000 - Jan 2002

  • Backup / Recovery Specialist

    Jun 1999 - Sept 2000
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  Computer Aid

  Jan 2002 - Jan 2003

  Web Administration / Development
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  NDCPD

  Jun 2003 - Aug 2024

  Computer Support Specialist

  creation of websites and administration of server and content; desktop support; and graphic design

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  MSU - North Dakota Center for Persons with Disabilities

  Jun 2003 - Aug 2024

  Web Adminstrator/Architect

  Administered companies new direction of Intranet through Oracle Portalinterwoven with Documentum and Verity Search Engine expected toreduce intranet publishing time by at least 50%, while also reducing thecost, and training needed to design and publish documents Consulted on architecture and installation of applications Reported through WebTrends outdated content and applications, reducedwasted disk space by over 30%, system resources over 20%, and anoticeable improvement in website response times. Show less

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  NDCPD / MSU

  Jan 2004 - Aug 2024

  Information Systems Technician

  Web Content creation, modification and testing for multiple projects andNDCPD main website Graphic and Web layout design System Administration, computer technician, and other related technicalduties Illustration design Program training and trouble shooting System architecture and analysis Staff Training Marketing

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  Minot State University

  Jan 2017 - Aug 2024

  Have instructed courses of Business Information Technology related to A+ Computer Repair and Microsoft Project. I have instructed courses in a classroom setting and online. Created websites, graphics, print materials for center as well as system administration and desktop support and trainings Full time instructor position at Minot State Univeristy College of Business Business Information Technology Department.

  • Assistant Professor - Business Information Technology

    Jan 2020 - Aug 2024

  • Ph.D. Asst Professor

    Aug 2015 - Aug 2024

  • Adjunct Faculty Instructor

    Aug 2013 - Aug 2024

  • Computer Support Specialist

    Jan 2003 - Aug 2024

  • Faculty Instructor

    Jan 2017 - Jan 2020
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  Dakota State University

  Jul 2024 - now

  Asst Professor, Beacom College