Micquel Sargo

Micquel Sargo

International Call Centre Agent

Followers of Micquel Sargo563 followers
location of Micquel SargoCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    National Business Development Manager

  • Education

    • Parktown Boy's High School

      2002 - 2006
      High School 12

      Activities and Societies: Rugby, Swimming, Water Polo, Drama

    • University of South Africa/Universiteit van Suid-Afrika

      2007 - 2011
      Bachelor of Commerce (BCom) Business, Management, Marketing, and Related Support Services
  • Experience

    • WesBank

      Nov 2007 - Apr 2008
      International Call Centre Agent

      • Calculating monthly vehicle instalments for clients as well as general financial calculations.• Deal with clients based in the United Kingdom, providing them with information and outstanding customer service in line with the shared value minimum standards of WesBank.• Capture data and transmissions using the Carlyle system and ensuring that all data received from external clients are complete and accurate.• Liaise with dealers and sales in the UK regarding sent records.• Ensure that client relationship is positively maintained at all times. Show less

    • Russell James & Co Inc

      May 2009 - Apr 2012
      Junior Tax Consultant

      • Liaising with The South African Revenue Services (SARS) on behalf of clients to resolve customer queries with regards to their taxes.• Formulation and submission of tax clearance certificate applications VAT number applications, PAYE number applications as well as Income Tax numbers on behalf of companies as well as individuals.• Use of E-filing to submit IRP6’s, supporting documentation as well registering new taxpayers on the system.• Weekly meetings with SARS tax practitioner’s consultant held at their branch.• Understanding and interpreting the Statements of Accounts obtained from the SARS and relaying the information back to clients.• Capture data and transmissions as well as the regular updating of the client database. Show less

    • Pasa Hansa Co Ltd

      Jun 2012 - Dec 2013
      ESL Teacher

      After working full time and obtaining my degree part-time, I decided to move to Thailand to teach english and experience what South East Asia had to offer. I taught english as second language to students whose ages ranged from four to twelve. Class sizes ranged from fifteen to thirty students. I was responsible for drawing up lesson plans,gathering the necessary materials for classes and the formation of reports (as well as individual comments for each student). I also taught private groups of students on Saturdays and during school holidays. Show less

    • Link - Powered by Vodacom

      Sept 2014 - Jul 2017
      Key Account Manager

      • Managing of key accounts and stakeholders (Business partners, users and wardcouncilors)• Daily operation of our service delivery reporting system, which includes thefunctioning of the system as a whole and communicating with users, municipalitiesand ward councilors.• Managing and executing all customer service functions• Performing product knowledge workshops and meetings.• Marketing our product through various means (telephonic and business tobusiness).

    • Retail Capital SA

      Jul 2017 - Feb 2020
      Business Consultant

      • Meeting with business owners to identify areas where Retail Capital can add value by means of business funding.• Exceeded targets for the 1st financial quarter of 2019 (Over R 3 million disbursed).• Closing ratio of 10/1 over the last six months (Better than company average of 15/1).• Achieved new business penetration targets by means of telephone, email and cold calling campaigns.• Constantly in the top three in Gauteng for following company process.• Assisting current clients to ensure their after sales needs are satisfied. Show less

    • Enterprise Singapore

      Feb 2020 - Aug 2020
      Business Development Manager

      • Supporting Singapore-based companies to enter and expand into the Southern African markets.• Securing meetings with c-level executives of organisations, banks and associations in South Africa by various means including cold calling.• Develop business leads and gather market intelligence in various sectors including fintech, technology, IT, education, manufacturing, smart cities and agriculture.• Create relevant industry reports and presentations to develop Singapore-based companies’ understanding of the South African market in each sector.• Present industry presentations of all research and findings to key stakeholders.• Support the regional director with marketing trips, missions and other events. Show less

    • InnoVent

      Jun 2021 - Dec 2023
      Business Development Manager
    • Super Group

      Nov 2023 - now
      National Business Development Manager (Trade Finance)
  • Licenses & Certifications

    • Certified Associate in Project Management (CAPM)

      Project Management Institute
      Apr 2017
      View certificate certificate
    • Portuguese Language 1B

      Wits Language School
      Apr 2020
  • Honors & Awards

    • Awarded to Micquel Sargo
      Respectful Engagement Champion Of The Year - Sep 2022
    • Awarded to Micquel Sargo
      Dedication Award - Feb 2013 Dedication and willingness to go above and beyond the regular call of duty.
    • Awarded to Micquel Sargo
      Tax Employee of the Year 2011 - Dec 2011 Voted Tax employee of the year 2011 by other employees and managers