Mel Pfirman

Experience

• 

  US Army

  Jul 1983 - May 1987

  MOS 31T, field systems COMSEC repairer

  Responsible for repairing electronic communications encryption devices.

• 

  Jackson Business Systems

  Jan 1989 - Mar 1999

  Supervisor

  Field Technician, and Supervisor of Field operations.

• 

  ISS Solutions

  Mar 1999 - now

  I am responsible for efficient and reliable delivery of IT services to ISS Solutions clients. Responsibilities include IT product purchasing services, Managed Services and IT services. I manage a team of 37 engineers, technicians, installers and administrative personnel, in multiple locations providing a broad range of services to clients within eastern Pennsylvania, New Jersey, New York and Maryland. I am also responsible for managing service delivery to 1 client nationwide. Any views shared or expressed on my page are my own personal views, and not reflective of the views or opinions of my employer ISS Solutions. Show less

  • Information Technology Program Director

    Jan 2024 - now

  • Program Manager EAM

    Sept 2019 - now

  • Medical Equipment Planning Specialist

    May 2019 - Sept 2019

  • Director IT Services

    Jul 2014 - Apr 2019

  • IT Services Manager

    Sept 2005 - Jul 2014

  • Service Supervisor

    Sept 2001 - Sept 2005

  • PC Technician, Intermediate

    Mar 1999 - Sept 2001