Mel Pfirman

Mel Pfirman

MOS 31T, field systems COMSEC repairer

Followers of Mel Pfirman164 followers
location of Mel PfirmanDanville, Pennsylvania, United States

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  • Timeline

  • About me

    Program Director, Information Technology

  • Education

    • Hughesville High School

      1977 - 1983
      High School Diploma
    • Pennsylvania College of Technology

      1987 - 1989
      Associate of Applied Science-Electronics Technology Electronic engineering/Fiber Optic technology

      Fiber Optic technology with an emphasis on electronic engineering and circuit design.

  • Experience

    • US Army

      Jul 1983 - May 1987
      MOS 31T, field systems COMSEC repairer

      Responsible for repairing electronic communications encryption devices.

    • Jackson Business Systems

      Jan 1989 - Mar 1999
      Supervisor

      Field Technician, and Supervisor of Field operations.

    • ISS Solutions

      Mar 1999 - now

      I am responsible for efficient and reliable delivery of IT services to ISS Solutions clients. Responsibilities include IT product purchasing services, Managed Services and IT services. I manage a team of 37 engineers, technicians, installers and administrative personnel, in multiple locations providing a broad range of services to clients within eastern Pennsylvania, New Jersey, New York and Maryland. I am also responsible for managing service delivery to 1 client nationwide. Any views shared or expressed on my page are my own personal views, and not reflective of the views or opinions of my employer ISS Solutions. Show less

      • Information Technology Program Director

        Jan 2024 - now
      • Program Manager EAM

        Sept 2019 - now
      • Medical Equipment Planning Specialist

        May 2019 - Sept 2019
      • Director IT Services

        Jul 2014 - Apr 2019
      • IT Services Manager

        Sept 2005 - Jul 2014
      • Service Supervisor

        Sept 2001 - Sept 2005
      • PC Technician, Intermediate

        Mar 1999 - Sept 2001
  • Licenses & Certifications

    • ITIL V3 Foundations

      EXIN your ICT competence partner
      Feb 2011
    • Certified ScrumMaster (CSM)

      Scrum Alliance
      Feb 2025
      View certificate certificate
    • CompTIA A+

      CompTIA
    • Microsoft Certified Professional

      Microsoft
    • CompTIA Network +

      CompTIA
    • ITIL V3 Service Operations

      CSME.COM
      Aug 2013