Tiffanie Holifield

Experience

• 

  Indianapolis Housing Agency

  Feb 2012 - Mar 2013

  Property Clerk/Assistant Property Manager

  Annual & Interim PHA recertifications, leasing, customer service

• 

  Gene B. Glick Company

  Jul 2013 - Aug 2020

  Annual & Interim HUD recertifications, customer service, leasing

  • Section 8 Leasing Manager

    Oct 2018 - Aug 2020

  • Associate Property Manager

    Sept 2016 - Oct 2018

  • Multi-site Property Manager

    Jul 2015 - Sept 2016

  • Associate Property Manager

    Sept 2014 - Jul 2015

  • Assistant Property Manager

    Jul 2013 - Sept 2014
• 

  BAM Management

  Oct 2020 - now

  Property Manager-Nese Apartments

  Previous roles at BAM Management: Associate Property Manager/Special Ops Property Manager*Elevating Team Performance:Transforms the property management staff's performance with a focus on excellence.*Cultural Leadership:Champions the organization’s core values, cultivating a vibrant and cohesive on-site culture that resonates with staff and residents.*Driving Financial Success:Demonstrates exceptional expense control and financial acumen to meet and surpass financial objectives.*Strategic Marketing Achievements:Designs innovative marketing strategies to boost resident retention and minimize vacancy rates to enhance the property’s appeal and profitability.*Streamlines Operations:Optimizes payment processing by meticulously reconciling vendor, contractor, and service provider invoices, validating insurance certificates, and managing communications to ensure timely and accurate financial transactions.*Resident Relations Enhancement:Effectively addresses repair and maintenance requests, rent charge clarifications, and lease issues, which lead to increased resident satisfaction and retention.Award-Winning Management: Honored with the 2021 Rising Star-Management Award for exemplary performance, innovative problem-solving, and substantial contributions to BAM Management’s success.Special Ops AchievementsOperational Excellence: Excelled in a pivotal role traveling across the portfolio to new acquisitions, specializing in rapid team setup and operational integration. Facilitated smooth transitions and standardized procedures at new properties, ensuring teams were fully operational and aligned with company standards swiftly and efficiently.Crisis Management and Adaptability: Showcases adaptability and resilience by successfully navigating personal medical challenges and seamlessly transitioning back to a property manager role, continuing to drive success at one of our newest acquisitions, Nese in Whitestown. Show less