
Tamara Rowan
Senior Business Development Manager

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About me
Human Resources Management Consultant, End to End Talent Acquisition & Recruitment, HR 'Best Practice, Training & Development Initiative, Employee Engagement, Team Building, Performance Management, Policies & Procedures
Education

Mooroolbark Secondary College
-
College of International Business
1994 - 1994Export/Import Administration Certificate TertiaryStudy of International Trade, Import & Export, Inco-terms, Administration, Operations, Commercial Law & International Marketing (Swinburne Accredited)

Swinburne College Pty Ltd
2005 - 2005Cert IV Business Management Tertiary
Experience

Bizwear Pty Ltd
Nov 2006 - Dec 2007Senior Business Development Manager
JTC Import Export Pty Ltd
Jan 2008 - Mar 2011Marketing & Admin ManagerManagement of Marketing, Showroom & Administration departments, supervising up to 8 staff members, consisting of admin, sales, marketing and merchandisers.Creating, Implementing & Analyzing of Company marketing & new product campaigns.Preparation & distribution of electronic & print versions of client submissions & marketing catalogues.Management of all online clients’ orders along with daily maintenance of company web-site (inventory of 3000+ product lines).Sourcing new products locally & offshore, negotiating deals with local & international suppliers, coordinating all import & export activity.Coordinating new product launches, managing production and sales orders to ensure OTIF delivery & supply.Liaising with major clients, including DDS, presenting both written & oral sales submissions.Executive Assistant to 2 Company Directors & Senior Management team.Diary, travel & event management, preparation & presentation of sales, financial & inventory reporting.Responsible for all company legal matters, HR administration, recruitment, advertising campaigns & service supplier contracts.Increased e-commerce business via online marketing campaigns.Streamlining existing procedures & systems, implementing new procedures within the marketing & admin departments to ensure continuity and cohesion.Cross training for all major functions within the business to minimize interruptions to daily operations. Show less

Plumbers Choice Pty Ltd
Jan 2012 - Apr 2013Finance Administration ManagerTo provide support to the CEO and other departments to achieve our Trade Only goal.Provide the entire accounting/admin functions and to develop and implement systems to facilitate the smooth running of the business.Responsible for all HR functions including end to end recruitment, managing advertising campaigns and induction programs.Management of admin team.Daily management of all administration functions, including but not limited to HR, payroll, accounts payable/receivable, BAS, PAYG, Work cover, and Superannuation.Liaise with and coordinate all issues relating to IT & Telecommunications across the business.Working on special projects with the CEO, including the planning and building of new premises.Assisting the CEO with planning documents for all departments for each new FY.Creating Position Descriptions for own department and assisting other leaders with their teams.Creating and successfully implementing new procedures and updating existing ones.Creating and implementing employment induction program and documentation.Implementing new payroll system.Creating bi-monthly internal communications newsletter. Show less

Master Distributors
Apr 2013 - May 2016HR & Client Services ManagerAccountable for all end to end HR Management & Payroll functions including, recruitment, conducting interviews through to inductions, OH&S, WorkCover, and Performance/Training Management; for 150+ team members across 4 businesses within the group throughout Australia & NZ.Oversee processing of monthly payroll across 4 businesses, along with all relevant reporting.Manage and conduct bi-annual performance reviews with Line Managers and their team members across the business.Schedule product training for all new team members as part of the induction process, and conduct systems/operational training for all team members.Provide support, advice, and ongoing employee management to Line Managers.Maintain in a confidential manner all employees’ personal details, and remain up to date with all legislation and Award changes in line with current NES.Manage all HR legal matters, staff performance/behavioral issues; liaising with Company lawyers, VECCI & FWA. Develop, review and update all Company policies & procedures. Conduct bi-annual reviews across the business with all Line Managers. Ensure all OH&S policies are up to-date & maintained, organize quarterly WHS meetings, monthly housekeeping checklists for office, warehouse and production plant, incident registers and annual update of Emergency Management Manual. Create & maintain Position Descriptions, with measurable KPI's for own departments and assist other Line Managers with their teams.Undertake Special Projects directly working with the CEO & General Manager.General Office & Administration Management.Streamlining new employment packs, induction processes and training programs.Overall contribution to daily business operations, offering effective advice and solutions to all departments throughout the company. Show less

PBS SERVICES PTY LTD
Jul 2016 - May 2021Group HR ManagerGroup HR Manager for Retail Pharmacy Group and Head Office with 800+ employees, shared services for 30 plus retail outlets, end to end recruitment, performance management, training, management of Pharmacists rosters and Locum scheduling.

Self-employed
Jun 2021 - nowHuman Resources Management ConsultantHR Consultancy services available:• End to end talent acquisition/recruitment for all Pharmacist, Dispensary and Senior Retail positions.• Intern Recruitment & Placement.• Management of Pharmacists rosters and Locum scheduling.• Provide support and advice on HR ‘Best Practice’ and ongoing employee management. • Coordinate & Assist with Training and Development Initiatives.• Assist Managers with annual QCPP audits.• Manage performance/behavioral issues; liaising with Company lawyers, Pharmacy Guild & FWA, on behalf of Owners/Proprietors.• Review and report on all HR related legislative Award changes and updates in line with National Employment Standards and various Awards utilized across your business.• Develop, review and update policies & procedures. • Conduct Annual Employee Performance reviews across your business. Show less
Licenses & Certifications

Cert IV Business Management

Import Export Administration certificate
International College of Business
Languages
- enEnglish
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