Michael Rozo

Experience

• 

  Chula Vista Resort

  Jun 2007 - Nov 2007

  • Attendant Guard

    Aug 2007 - Nov 2007

  • Attendant Guard

    Jun 2007 - Nov 2007
• 

  Andrescarnederes

  Jun 2009 - Nov 2009

  Waiter

  • Resolved sudden and unexpected problems about nonconformity with the product performing customer service skills.• Maintained a positive language with customers to keep the high quality of the restaurant.• Accomplished successfully the restaurant monthly goals in accordance with customer service.

• 

  Zion School

  Feb 2012 - Nov 2013

  English as Foreign Language teacher.

  • Led the design and creation of school projects that encouraged the whole community in participating in the use of foreign languages. • Maintained updating information to parents about the process of students through email, phone and appointments. • Resolved any service problem or situation referred to student behavior and learning process obtaining excellent results during the year. • Helped adults, teenagers and children to overcome and solve any concern presented in the school to maintain a great quality for the company I worked in. Show less

• 

  Lerner and Klein bilingual school.

  Feb 2014 - Apr 2019

  Bilingual ESL teacher.

  • Taught Science, Social Studies, Language Arts, Grammar and Exams preparation subjects for elementary, middle and high school students achieving excellent results in terms of international tests. • Responded to customer inquiries per day focus on pedagogical processes on exceptional customer service. • Solved sudden daily situations seen in and out the school with an emphasis of positive language and clear communication. • Received the award of excellence which was focused on planning, discipline, order, customer service, sense of belonging, and responsibility in the year 2015. Besides the award of Sense of belonging during 3 years in a row. • Applied Microsoft office software such as Power Point and MS word, besides online pedagogical platforms such as Cambridge, Pearson and Mc. Graw Hill. Show less

• 

  Kids U Inc.

  Feb 2020 - Apr 2021

  STEAM/spanish and Right Brain teacher

  To encourage students to learn Spanish as Foreign Language through dynamic activities and art. Moreover, to guide students at learning Science, Technology, Engineering, Arts, and Math, through critical thinking, research, and a lot of curiosity. To support Right Brain learning process at this great company.

• 

  Clean Club Calgary

  May 2021 - Aug 2023

  * To record and edit videos to show cleaning services.

  • Content Creator

    Sept 2022 - Aug 2023

  • Light Duty Cleaner

    May 2021 - Aug 2023
• 

  Willowbrae Academy

  Aug 2023 - Feb 2024

  Pre-school Teacher