
Scott Conner
Corporate Credit Collection Manager

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About me
AR/Credit/Collection Manager
Education

Washington State University
1984 -Business Administration, Management and Operations 3.8
Experience

Recoton Corporation
Mar 2000 - Jan 2003Corporate Credit Collection ManagerThis was an 8 division, $800 million multinational electronics manufacturer that was broken up and sold off. During my tenure I managed 32 credit collection and cash application representatives including 2 collection supervisors and 1 cash application supervisor. Customers ranged from small electronic stores to major retailers and wholesalers. I was responsible for working with the programmers in mapping all finance related information from the legacy system to the SAP system and configuring the reporting tools to allow us to pull necessary reports. I developed business process procedures and directed training for all credit, collection and cash application personnel. I conducted analysis of corporate financials, credit group data and utilized credit scoring software to establish new accounts. I worked with collection reps and sales to reconcile unauthorized deductions, compliance issues and chargeback’s. I oversaw all cash application, including lockbox, EFT, EDI, letters of credit and daily reconciliation. Responsible for cash forecasting and development of department budget. Worked with VP of credit to set up credit insurance on national and international accounts. Prepared reports for executive management. Show less

Sysco Food Service
Feb 2003 - Mar 2005Credit ManagerManaged 5 credit administrators that were each responsible for approximately 40 sales people and their accounts. Accounts consisted of restaurants, country clubs, hospital systems, school systems and municipalities. Worked closely with salespeople as they were responsible for collections. Account balances ranged from $1500 to $1.5 million with average monthly receivables of approximately $30 million. Utilized Dunn & Bradstreet reports as well as Experian & Equifax scoring software in opening 3500 new accounts a year. Responsible for all equipment purchase/lease programs and subsequent UCC filings. Implemented several new payment options including ACH, Pay by Phone and Net Deposit. Maintained gross bad debt write offs at less than 1%, DSO at 23.5 days and percent current at 84%. Show less

Stock Building Supply
Apr 2005 - Apr 2007Regional Credit ManagerManaged credit/collections for 6 locations with average monthly receivables of approximately $30 million. With most of the locations in my market being relatively new acquisitions I spent a good portion of my time training as well as reviewing and adjusting current processes and procedures to more closely match Stock SOP. I was also responsible for making sure all locations are Sarbanes-Oxley compliant. I worked closely with my location and market level management to build better lines of communication with credit. A more team oriented environment helped us to reduce pricing and order entry errors clearing the way for customers to pay us more timely thus reducing our DSO from 47 to 41 days in six months. I also oversaw lien control and cash application for the market as well as all interaction and contractual agreements with credit service providers, attorneys and collection agencies. Show less

Bankrate, Inc.
Apr 2007 - Jan 2017Corporate Credit ManagerDirected a team of five credit and collection staff as well as accounts receivable and cash application clerks on site and four additional credit collection staff at our subsidiary locations. I was responsible for credit reviews and analysis of all new accounts for Bankrate.com and any request for credit lines greater than $10,000 at our subsidiaries. The accounts for Bankrate proper ranged from $1000 a month Print accounts to $10 million a month at our lead generation units. I worked within the existing work flow for several months before creating a new Credit Policy outlining the revised and streamlined processes and procedures. These changes resulted in DSO being reduced from 72 to 40 days in the first 8 months and reduced the bad debt from $1.2 million to $200k in the first year. I prepared the Allowance for Doubtful Accounts Report and Bad Debt Reserve monthly and reviewed with auditors prior to quarterly reporting. During my tenure, I was a member of the acquisitions team through five acquisitions. My responsibility was to determine portfolio collectability and overall credit worthiness. These acquisitions over a three-year span increased the receivables I was responsible for from $120 million to $600 million. Once these acquisitions were completed I was responsible for working with the existing staff to revise their policies and procedures to more closely mirror those of Bankrate while also making sure they were SOX compliant. With each acquisition I would work with their IT team to map their receivables into our GetPaid collection software and added each unit to our Dun & Bradstreet and Experian contracts as we had analytics built with each to help streamline the credit review process. Show less
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PODS | Storage Mobility (Acquired by PODS Enterprises, Inc.)
Mar 2018 - Mar 2021Senior AR Manager
Licenses & Certifications

CBA
NACMMay 2005
Volunteer Experience
Framer
Issued by Habitat for Humanity International on Mar 2004
Associated with Scott Conner
Languages
- enEnglish
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