Kisch Konold

Experience

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  Sprint

  Nov 2001 - Jun 2007

  Store Manager

  * Increased sales to 103% of goal within 3 months * Elevated sales to become one of top 20 retail stores in the Baltimore/Washington Area * Named store training expert for the Baltimore area * Heavily involved in 10+ new store openingsPromoted from Sales Associate, to Assistant Manager, to Store Manager in less than one year.Led operations across three stores for this cell phone company including administration, personnel, and sales. Recruited, hired, and trained staff for all locations. Handled client relations, new account development, and customer service. Supervised administrative functions, inventory, cash flow, merchandising, and operations. Show less

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  InvitationBox.com

  Dec 2010 - Aug 2013

  Operations Manager - Warehouse Operations

  • Overhauled existing employee processes resulting in an increase in production by 85% • Developed a team of 20+ employees, an increase in workforce of 40%• Liaise with vendors, transportation companies, and suppliers regarding delivery schedules, shipping and receiving• Reduced an error rate in production to less than 2% resulting in 30% improvement of customer satisfaction• Burgeoned and maintained relationships with vendors during a comprehensive buyout process by Cafepress• Promoted from Customer Service Manager to Operations Manager Show less

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  Slingshot Coffee Co.

  May 2015 - Sept 2017

  Operations Manager - Production and Warehouse Operations

  • Engineered innovative new production system which enabled an increase in brewing capacity by 17%• Implemented process improvements that drove a 60% increase in daily production• Formulated an effective sales management process leading to a 25% increase in sales • Maximized employee work schedules and tasks that led to a workforce reduction of 33%• Promoted from Sales Support Specialist to Operations Manager

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  Target

  May 2018 - Jun 2019

  Department Manager - Grocery & Starbucks

  • Cultivated daily operations routines that led to a district leading 16% increase in sales• Amplified team productivity that led to a 15% increase to sales in Starbucks• Devised definition and utilized successful strategies to maintain company objectives• Accountable for maintaining health and safety standards• Monitored the quality of fresh foods

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  GoPuff

  Jun 2019 - Feb 2020

  General Manager - Warehouse Operations

  • Revamped and facilitated action plans by providing direction and guidance which led to 60% increase in order volume• Headed 25+ employee work schedules and tasks that led to decreased average drive times per delivery by 20%• Administered improvements to daily tasks to result in an increase to customer experience by over 30%• Directed job recruiting, hiring, and training process, boosting onboarding efficiency 15%• Accountable for maintaining the financial performance for the site by ensuring budgeted productivity and labor expense goals were achieved• Oversaw and applied action plans by providing direction and guidance to execute company programs• Coordinated and established a team ensure labor budget and sales volume goals were maintained• Collaborated with 12-25 individuals to identify trends and areas of opportunity Show less

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  Atlantic Valuation Services

  Feb 2020 - Mar 2022

  Registered Real Estate Appraiser Trainee

  • Conducts formal appraisals of real property or land• Evaluates properties to establish current fair market values and property ratings using internal and external sources• Organizes site visits, inspecting property, and interviewing clients• Examines all variables that impact property’s present or future value• Prepares reports that explain assessment results and outline methods used• Takes photographs of the interior and exterior of the building, paying particular attention to any key characteristics that may affect the value of the propert Show less

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  Pegnato Roof Intelligence Network, LLC

  Nov 2022 - now

  Helping clients manage their roofs to the lowest total cost of ownership, with roof inspections, service call & project management.

  • National Accounts Manager

    Oct 2023 - now

  • Residential Territory Manager

    Nov 2022 - Oct 2023