Andres Bermudez

Experience

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  Accor

  May 2017 - Mar 2021

  Trainee gerencial/paises Hispanicos

  Budget administration and traceability, improvement of processes, improvement in customer service, increase in sales force through sales strategies and Continuous monitoring of customer satisfaction.

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  HGM Hotels | Hotels & Gastronomy Management

  Apr 2021 - Dec 2021

  Subgerente de alojamiento

  Budget management, focused on standardization and sustainability of the hotel, contributing to optimize and standarize the F&B process, fulfilling the qualitative and the financial goals, delivering high result on the performance of the hotel.

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  Concentrix

  Jan 2022 - Feb 2024

  Real Time Analyst

  Responsible for conducting a gap analysis and creating a workforce management footprint across the company’s core business (phone and ticketing system platforms). • Created a workforce management plan to provide executive leadership and provide to operations with strategic planning analytics. • Developed volume, capacity planning and schedule models in each assigned line, delivering high results for the company. • Workforce management efforts resulted in a service level increase; and, allowed the company to meet statement of work commitments in this metric. Show less

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  Giraldo Real Estate Group

  Feb 2024 - now

  Support the CEO of the company with the following duties:Strategic Support: Assists the CEO or other senior leaders in developing and implementing strategic initiatives. Helps prioritize projects, set goals, and ensure alignment with organizational objectives.Operational Oversight: Manages the day-to-day operations of the executive office, ensuring that projects and tasks are completed efficiently. Coordinates activities across various departments to streamline processes.Communication Facilitation: Acts as a liaison between the executive team and other stakeholders, including staff, board members, and external partners. Ensures effective communication and information flow within the organization.Project Management: Oversees special projects and initiatives, often leading cross-functional teams. Ensures that projects are delivered on time and within scope.Decision-Making Support: Provides analytical support and insights to aid decision-making. May prepare reports, briefings, and presentations for the executive team.Problem Solving: Addresses and resolves issues that arise, often acting as a problem-solver and mediator to keep operations running smoothly.Strategic Planning: Contributes to the development of long-term plans and strategies for the organization. Helps to set priorities and align resources with organizational goals.Leadership: Provides leadership and mentorship to other team members, fostering a collaborative and high-performance work environment. Show less Support the operation manager on topics like:Administrative Tasks: Handling paperwork, maintaining files, and managing property records. They might draft and process leases, renewals, and eviction notices.Tenant Relations: Serving as a point of contact for tenants, addressing their inquiries, and resolving minor issues or complaints. They may also assist with tenant screenings and onboarding.Maintenance Coordination: Scheduling and tracking maintenance and repair work, coordinating with contractors or maintenance staff, and ensuring that issues are resolved in a timely manner.Financial Duties: Assisting with rent collection, processing payments, and managing accounts. They may also help with budgeting and financial reporting. Show less

  • Chief of Staff

    Apr 2024 - now

  • Property management

    Feb 2024 - Apr 2024