Kyle Wheeler - CTS

Experience

• 

  Target

  Sept 2007 - Aug 2011

  Backroom Team Member

  - Provided great customer service when stopped by a guest on the sales floor.- Sorted and scanned product into backroom locations for storage and easy retrieval.- Pulled items from inventory for placement on sales floor in a timely and structured fashion.

• 

  Best Buy

  Aug 2011 - Jan 2017

  Sales Associate

  - Gathered detailed knowledge of the products to effectively and accurately relay to customers.- Provided customers with the solution that best fit their unique needs with a focus on their long-term satisfaction.- Developed the ability to effectively overcome customer objections in a mutually beneficial manner.- Designed and facilitated the construction of successful audio and video displays.- Assisted with employee training and development to drive team performance metrics.- Received invitation from management to participate in leadership training. Show less

• 

  Koch Business Solutions (KBS)

  Oct 2013 - Sept 2018

  - Established and maintained productive and collaborative relationships between both vendors and internal customers.- Collaborated with others in the Vendor Management group to improve the management of the professional services category.- Designed and configured Salesforce for Koch Vendor Management to use as main platform for project visibility and teamwork.- Created a detailed comparative spreadsheet on PC hardware from the supplier product catalogues.- Received formal training and developed a working knowledge and understanding of general contract principles Show less

  • Collaboration Technology Specialist

    Nov 2014 - Sept 2018

  • Vendor Management Analyst

    Oct 2013 - Nov 2014
• 

  Delta AV (Delta Systems Integration, Inc)

  Nov 2018 - Jan 2022

  System Design Consultant

  - Validated the integrity of as-sold system designs.- Facilitated the creation of system documentation, including fully-engineered project drawings and product submittals.- Communicated and met directly with customers and end-users to gather AV system requirements.- Designed AV systems to meet customers' functional and technical requirements.- Developed relationships with customers, ensuring that any questions and concerns were addressed, and ultimately lead to recurring business. Show less

• 

  Electrosonic

  Jan 2022 - Jun 2024

  I am a Design Engineer with Electrosonic, where I get the opportunity every day to help make world-class audio visual projects come to life! In this role, I validate system designs and make changes as needed to ensure proper functionality. I also help create and oversee the delivery of project drawing packages.

  • Design Engineer

    Nov 2022 - Jun 2024

  • Associate Design Engineer

    Jan 2022 - Nov 2022
• 

  Walt Disney World

  Jun 2024 - now

  Sr. Audio-Video Technical Specialist