
Christopher Chapmond
Customer Support Representative

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About me
IT Application Support Manager @ the Chickasaw Nation
Education

Western Governors University
-Bachelor of Science - BS Information Technology
East Central University
-
Experience

EDGE Tech Corp.
Jan 2010 - Dec 2010Customer Support Representative•Provided exceptional Service Desk support to end-user clients, effectively addressing and resolving technical issues and inquiries.•Demonstrated exceptional customer relationship skills, building strong rapport with clients and providing an excellent support experience.•Demonstrated expertise in supporting both Mac and PC systems in an enterprise environment, ensuring smooth operations and high user satisfaction.•Developed and maintained clear and comprehensive training guides, enabling customers to effectively utilize technology resources and workflows. Show less

H2O.Church
Sept 2011 - Jun 2024Media and Technology Director• Provided technical support and guidance for all hardware and software on campus, including user systems, network equipment, and live event production hardware.• Lead the strategic vision and execution of media, technology, production, marketing, and creative initiatives for the church.• Managed and supervised production teams to deliver high-quality events• Coordinated and aligned teams across multiple communication channels, such as social media, video, and web platforms. Show less

The Chickasaw Nation
Jun 2024 - nowIT Application Support Manager
Licenses & Certifications
- View certificate

CompTIA A+
CompTIASept 2023 - View certificate

CompTIA Network+
CompTIAJan 2024 - View certificate

CompTIA Project+
CompTIADec 2023 - View certificate

ITIL 4 ® Foundation
AXELOS Global Best PracticeAug 2023 
Mental Health First Aid
National Council for Mental WellbeingJul 2024
Jira Software Essentials
AtlassianSept 2023- View certificate
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LPI Linux Essentials
Linux Professional Institute (LPI)Feb 2024 
High Potential Leaders Certificate Program
OSU Center for the Future of WorkAug 2024- View certificate
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AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Dec 2023 - View certificate

CompTIA Security+
CompTIAJan 2024
Honors & Awards
- Awarded to Christopher ChapmondChickasaw Leadership Academy - Bronze Level Completion the Chickasaw Nation May 2025
Volunteer Experience
Den Leader
Issued by Scouting America on Sept 2021
Associated with Christopher ChapmondCubmaster
Issued by Scouting America on Mar 2024
Associated with Christopher Chapmond
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