Christopher Chapmond

Christopher Chapmond

Customer Support Representative

Followers of Christopher Chapmond92 followers
location of Christopher ChapmondAda, Oklahoma, United States

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  • Timeline

  • About me

    IT Application Support Manager @ the Chickasaw Nation

  • Education

    • Western Governors University

      -
      Bachelor of Science - BS Information Technology
    • East Central University

      -
  • Experience

    • EDGE Tech Corp.

      Jan 2010 - Dec 2010
      Customer Support Representative

      •Provided exceptional Service Desk support to end-user clients, effectively addressing and resolving technical issues and inquiries.•Demonstrated exceptional customer relationship skills, building strong rapport with clients and providing an excellent support experience.•Demonstrated expertise in supporting both Mac and PC systems in an enterprise environment, ensuring smooth operations and high user satisfaction.•Developed and maintained clear and comprehensive training guides, enabling customers to effectively utilize technology resources and workflows. Show less

    • H2O.Church

      Sept 2011 - Jun 2024
      Media and Technology Director

      • Provided technical support and guidance for all hardware and software on campus, including user systems, network equipment, and live event production hardware.• Lead the strategic vision and execution of media, technology, production, marketing, and creative initiatives for the church.• Managed and supervised production teams to deliver high-quality events• Coordinated and aligned teams across multiple communication channels, such as social media, video, and web platforms. Show less

    • The Chickasaw Nation

      Jun 2024 - now
      IT Application Support Manager
  • Licenses & Certifications

    • CompTIA A+

      CompTIA
      Sept 2023
      View certificate certificate
    • CompTIA Network+

      CompTIA
      Jan 2024
      View certificate certificate
    • CompTIA Project+

      CompTIA
      Dec 2023
      View certificate certificate
    • ITIL 4 ® Foundation

      AXELOS Global Best Practice
      Aug 2023
      View certificate certificate
    • Mental Health First Aid

      National Council for Mental Wellbeing
      Jul 2024
    • Jira Software Essentials

      Atlassian
      Sept 2023
    • LPI Linux Essentials

      Linux Professional Institute (LPI)
      Feb 2024
      View certificate certificate
    • High Potential Leaders Certificate Program

      OSU Center for the Future of Work
      Aug 2024
    • AWS Certified Cloud Practitioner

      Amazon Web Services (AWS)
      Dec 2023
      View certificate certificate
    • CompTIA Security+

      CompTIA
      Jan 2024
      View certificate certificate
  • Honors & Awards

    • Awarded to Christopher Chapmond
      Chickasaw Leadership Academy - Bronze Level Completion the Chickasaw Nation May 2025
  • Volunteer Experience

    • Den Leader

      Issued by Scouting America on Sept 2021
      Scouting AmericaAssociated with Christopher Chapmond
    • Cubmaster

      Issued by Scouting America on Mar 2024
      Scouting AmericaAssociated with Christopher Chapmond