Diana Batmani

Experience

• 

  Aspire IT Services Partner

  Jul 2015 - Jun 2021

  Quality Analyst
• 

  Aspire, Jordan

  Sept 2021 - now

  • Lead quality assurance efforts across diverse projects and initiatives, ensuring compliance with industry standards and regulations.• Develop and implement robust quality control processes, including test plans, test cases, and performance metrics.• Managed the execution of test plans and test cases, utilizing both manual and automated testing methodologies.• Prepared detailed reports and presentations to communicate quality findings and recommendations to stakeholders and senior management.• Collaborate closely with cross-functional teams to identify and address quality issues, driving continuous improvement and operational efficiency.• Conduct comprehensive root cause analysis to resolve defects and prevent recurrence, minimizing risk and optimizing processes.• Implemented process enhancements and workflow optimizations to streamline operations and enhance productivity.• Mentor and coach junior quality analysts, fostering a culture of excellence and professional development within the team. Show less

  • Quality Assurance Team Lead

    Oct 2024 - now

  • Senior Quality Analyst

    Sept 2021 - Oct 2024
• 

  Reflect

  Jan 2023 - now

  Senior Quality Assurance Consultant