Experience

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  Indigo (interglobe aviation ltd)

  Nov 2017 - Jul 2019

  Customer service representative

  Made reservations and helped passengers find deals.• Coordinated flight schedules with passenger requests.• Dealt with any customer service issues as necessary.• Tracked information on flight bookings and cancellations.• Handled online reservations and prepared related documentation for booking

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  Esso

  Sept 2019 - Dec 2020

  Customer service agent
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  Parkland corporation

  Jan 2020 - Feb 2021

  Assistant manager

  Oversaw employee scheduling, inventory replenishment, and other daily functions to maintain smoothoperational flow and address surprise issues head-on. Handled administrative tasks efficiently, includingscheduling employees, preparing bank deposits, and drafting sales reports to keep daily processesrunning smoothly by promoting new offerings and maintaining current knowledge of merchandise, sales,and key product features. Engaged with customers to build rapport and promote long-term loyalty Show less

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  Mark's

  Mar 2021 - now

  Store operations manager