Experience

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  The cassidy theatre

  Jan 2014 - May 2015

  Teaching artist

  • Ensured a stimulating learning and work environment while maintaining the organization's set budget• Provided students with tools and basic knowledge of theatre processes/procedures• Organized a culminating performance for a population of 8-15 students to present learned skills

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  Lake of the woods & greenwoods family of camps

  Jun 2014 - Aug 2014

  Ceramics instructor/counselor

  • Created and implemented art lesson plans within the ceramics program as well as various camp wide planned events• Maintained compliancy to ensure a safe and nurturing environment for all campers as outlined by the organization• Developed differentiated art projects for a variety of students ages (6-16yrs)

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  Falcon camp

  Jun 2015 - Jul 2015

  Head of drama program/counselor

  • Coordinated the production process for all main stage productions to include a variety of ages (6-16yrs) • Created and implemented lesson plans within the drama program as well as additional camp wide planned events• Directed staff and delegated various design projects within the drama program

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  Brunswick recreation center

  Sept 2015 - Aug 2018

  Lead counselor/clerical assistant

  • Assisted in the planning and implementation of activities & events for a population of 80 students ages 6-11• Directed and delegated project assignments of up to 8 staff members within designated clubs/activities • Created and implemented a summer drama program designed for students ages 6-11

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  Educational service center of medina county

  Oct 2017 - Feb 2019

  Substitute teacher

  • Forwarded the learning process and maintained the continuity of instruction for primary and/or secondary classrooms within a population of 20-30 students• Maintained classroom culture conducive to the behavior system set forth by the classroom instructor & school wide policy • Devised reports for classroom instructor detailing the status of daily tasks and behavior of the class/individual students• Developed and maintained relationships with district administrators and staff

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  Ignite dance studio

  Oct 2017 - Jun 2018

  Office assistant

  • Managed 250 customer accounts, financially through the Jackrabbit Class software• Assisted in special event coordination including studio holiday parties, fundraisers and recitals• Assisted in costume measurement and distribution of over 250 costume pieces• Directed and managed a high volume of new cliental inquiries and registrations

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  Strongsville recreation center

  May 2018 - Aug 2018

  Teen leadership lead camp counselor

  • Created daily/weekly research based lesson plans for a population of 15 students ages 13-15• Supervised and delegated projects/assignments to a population of 2-5 direct reports• Coordinated and lead staff training and meetings • Purchased specialized and daily materials within a shared camp budget

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  Right at school

  Aug 2018 - Jan 2019

  Program manager & field mentor

  • Oversaw Right At School educator team to ensure proper delivery of the program and its curriculum to a population of 30+ students• Developed and maintained relationships with 60+ school administrators, staff, and parents• Mentored district program managers on individual marketing plans and proper licensing paperwork• Formulated and tracked marketing strategies to be implemented district wide including social media campaigns• Managed proper documentation such as attendance, incidents and other observation forms through Jumbula registration and management software• Managed and ordered supplies, for the individual site, within a given budget• Managed staff compliance with district-specific policies and procedures• Directly handled all issues relating to technology usage at all sitesTechnical Knowledge Base• Jumbula, Microsoft Office, InstagramNotable Projects• Trained newly hired program managers and educators via the Mentorship Program through observational periods and practical application Show less

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  Testoil

  Feb 2019 - Oct 2020

  • Generated marketing leads through the design and distribution of digital content, including social media posts, ebooks, whitepapers, and video animations• Updated and performed general maintenance to the company website and social media platforms, ensuring consistent branding and engagement• Collaborated on social media campaigns and marketing initiatives, assisting in the design and execution of content across various platforms• Led strategic projects as part of the business improvement team and contributed to the development of higher education programming and account management initiativesTechnical Knowledge Base• Sprout, Canva, Animaker, Wordpress, Microsoft Office, LinkedIn, Facebook, Twitter, Instagram, Youtube, Salesforce, Act-On, LIMS, Datasight, SlackNotable Projects• Wrote and produced a series of educational animations to promote request of ebooks and sales outreach to be distributed via social media platforms and email marketing campaigns Show less • Directly assisted customers of Insight Services, Chemical Methods, and Condition Monitoring Systems, ensuring high-quality service and support• Managed customer database and sales orders by processing invoices and payments while maintaining confidentiality of financial information• Reviewed daily reports for invoice distribution and performed daily ACH audits, ensuring accuracy and timely processing of payments• Continued collaborative efforts with the marketing department to develop content for social media campaigns as well as designing multimedia materials for company-wide distribution Technical Knowledge Base• SAGE, LIMS, Microsoft Office Show less • Provided direct customer support via phone, email, and online chat, ensuring efficient communication and issue resolution• Utilized LIMS software to identify and label incoming samples, and conducted outbound communications regarding payment and sample identification• Recorded departmental data for analysis and assisted in creating educational materials and refining work instructions for the Customer Engagement training matrix• Collaborated with the marketing department to develop updated content for the company website and social media platforms, while enhancing technical knowledge of the oil analysis industryTechnical Knowledge Base• LIMS, LIMS2, Datasight, AssetLink, Desk.com, LiveHelpNow, Outlook, Microsoft Office Show less • Provided comprehensive executive support to TestOil, Old Colony Farm, and Christian Business Women’s Connection, ensuring high-quality service to all organizational operations• Researched and prepared data for executive review, while managing executive calendars and scheduling meetings to optimize efficiency and organization• Designed and produced various media content (print, digital, film) for company-wide distribution and maintained updates for all company websites and social media platforms• Successfully planned and implemented a range of internal and external company events including; Business Improvement Team meetings, company workshops, educational course offerings, and corporate gatherings, ensuring seamless logistics, engaging programming, and positive participant experiences• Documented & distributed information during meetings using the EOS Tracking system, and preparing communications for the COO and CEO, while maintaining a high level of confidentiality with sensitive executive information Notable Projects• Designed internal website, TestOil University, to house company specific trainings and track progress of employee learning/growth• Designed and successfully implemented a company wide internship program that produced successful participants in accounting and IT Show less

  • Social Media Coordinator & Content Developer

    May 2020 - Oct 2020

  • Accounting Administrator

    Jan 2020 - May 2020

  • Customer Engagement Specialist

    Nov 2019 - Jan 2020

  • Executive Administrator

    Feb 2019 - Nov 2019
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  Stride, inc.

  Oct 2020 - now

  Assistant operations manager

  • Collaborates with the Manager of School Operations to plan, organize and execute major school events• Fosters relationships with the state, local districts, education vendors, and other various stakeholders• Maintains student records and data by creating, implementing and documenting processes to ensure student data validity throughout the K12 and 3rd party databases• Adheres to local, state, and federal reporting requirements as presented and updated• Ensures compliance with all audit requirements• Oversees communication between Stride, K12 and local districts in relation to student enrollment• Develops and executes school policies and procedures• Supports the Company's national efforts to develop policies and procedures, training standards and curriculum enhancementsTechnical Knowledge Base• TotalView Enrollment, TotalView School, TotalView Action, K12 Online School Platform D2L, PowerSchool, Scribbles, Nextiva, Oracle Analytics, SharePoint, OHID Portal, Docusign, Newrow, Zoom, Salesforce, Microsoft OfficeNotable Projects• Manages the Records Request BOT by streamlining the processing of inquiries and efficiently handling one-off requests to enhance operational efficiency and improve response times.• Supports academic and corporate recruitment efforts by serving as a recruitment ambassador and attending virtual recruiting events as well as participating in social media campaigns Show less