Venugopal J D

Experience

• 

  United Telecom

  Aug 1997 - May 1998

  Production Engineer
• 

  Compusol

  May 1998 - Sept 1999

  Systems Administrator
• 

  Microland Limited

  Dec 1999 - Mar 2015

  As an Associate Director I was responsible for planning, organizing, and engineering the internal IT infrastructure projects through the management of technical evaluation/solution finalization for Datacenter, Network, Voice & Endpoint services. I formulated the IT road map of the company to align with business requirements and provided change management for datacenter, network and voice operations. I conducted and prioritized goal setting, reviews and compensation for Vendor Management and IT Procurement. I successfully liaised with stakeholders and implementation teams; evaluating short and long- term strategies. I managed the technical and process based aspects with customers and discussed the resolution of critical issues in order to address customer grievances and their needs. I was successful in designing a new 550 seater facility with passive cabling for 13 NOC’s, Common core network infrastructure, Voice infrastructure and Wi-Fi infrastructure. I managed migration of voice infrastructure from Call Manager 5.1 to Call Manager 10 on BE6000 platform and efficiently provided design and solution finalization for Datacenter Compute & Network Refresh, Contact Center Voice Infrastructure Refresh. Show less

  • Associate Director – CIS

    Oct 2013 - Mar 2015

  • Associate Director – Solutions

    Jul 2013 - Sept 2013

  • Head - Projects Network and Security Services

    Aug 2012 - Jun 2013

  • Group Consultant

    Jul 2007 - Sept 2012

  • Senior Consultant

    Jul 2006 - Jun 2007

  • Consultant

    Dec 2004 - Jul 2006

  • Technical Leader

    Nov 2002 - Dec 2004

  • Technical Specialist

    Jul 2001 - Nov 2002

  • Technical Support Engineer

    Dec 1999 - Jul 2001