Heather Clark

Heather Clark

Volunteer

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location of Heather ClarkNewcastle Upon Tyne, England, United Kingdom

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  • Timeline

  • About me

    Consulting Service Delivery Manager at EY

  • Education

    • University of Newcastle-upon-Tyne

      2011 - 2012
      Master of Arts (M.A.) Local and Regional Development Distinction

      Activities and Societies: Centre for Urban and Regional Development Studies (CURDS) MA Reading Group Distinction

    • Gosforth High School

      2003 - 2008
      A Level (2 B's; 1 D), AS Level (1 D), GCSE (9 A's, 2 B's)

      A Level - Maths (D), Geography (B), English Literature (B)AS Level - Critical Thinking (D)GCSE - English Language (A), English Literature (A), Maths (A), Dual Award Science (A, A), French (A), Spanish (B), Geography (A), Art (A), ICT (A), Statistics (B)

    • Northumbria University

      2008 - 2011
      Bachelor of Arts (B.A.) Geography First Class Honours

      First Class with Honours

  • Experience

    • Oxfam

      Jun 2008 - Jun 2013
      Volunteer

      Responsibilities include handling cash, using till, sorting donations, window dressing, stock taking

    • Mothercare

      Sept 2008 - Jan 2009
      Sales Assistant

      Till work, handling cash, stock replenishment, customer service duties

    • Next Group PLC

      Oct 2010 - Jan 2011
      Sales Assistant

      Till work, handling cash, stock replenishment, customer service duties

    • Northumbria University

      Jun 2011 - Oct 2011
      Research Assistant

      After graduating from University, I was offered the position as a research assistant at Northumbria, by my dissertation supervisor. The post involved me helping him in his research into the decline of film and television production in the North East of England. I was tasked with researching various crew members on North East based productions, to find out whether they had stayed in the region as their careers progressed, or whether they had moved out, causing the industry to decline. Responsibilities included data collection, data interpretation and data presentation (using Microsoft packages) and research skills using various internet databases; achievements include preparing a database for my supervisor using Microsoft Excel, interpreting data and compiling information using internet databases and Microsoft Word Show less

    • Newcastle University

      Sept 2011 - Oct 2012
      MA Student - Local and Regional Development

      Modules include - Local and regional development theory and policy; Local and regional perspectives on the knowledge society; Local and regional development and governance; Labour markets, skills and training; Local and regional development, methodology, analysis and statistics; Local and regional strategies; Local and regional development masters dissertation

    • Fenwick Limited

      Oct 2012 - Jan 2013
      Sales Assistant

      Sales assistant

    • EY

      Jun 2013 - now

      I am currently working as an engagement manager on a large-scale KYC refresh for a global investment bank.Prior to this, I worked on a project performing annual refreshes on high risk e-commerce accounts, including MSBs/ PSPs, FX & Cryptocurrency businesses for a US Merchant Services & Payment Processing Provider.In addition to my role, I am the co-chair of EYs Mobility Community, which sits within the ‘AbilityEY’ Network. As part of this, I lead our charity alliance with the UK Charity ‘Whizz-Kidz’, to provide support in access to employment opportunities for young people with disabilities. Show less

      • Consulting Service Delivery Manager

        Oct 2022 - now
      • Consulting Service Delivery Executive

        Jun 2013 - Oct 2022
  • Licenses & Certifications

    • Advanced Certificate in Managing Sanctions Risk

      International Compliance Association
      Aug 2023
    • Advanced Certificate in Practical Customer Due Diligence

      International Compliance Association
      Aug 2018
    • Certificate in Discretionary Investment Management

      Chartered Insurance Institute
      Aug 2016
    • Advanced Certificate in Anti Money Laundering

      International Compliance Association
      Aug 2017
    • Diploma in Regulated Financial Planning

      Chartered Insurance Institute
      Apr 2014
  • Volunteer Experience

    • General volunteer

      Issued by Oxfam on Jun 2008
      OxfamAssociated with Heather Clark