Katherine Greiner

Experience

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  Youth Power Partnership

  May 2006 - Jul 2009

  Administrative Assistant

  • Provided administrative support for after-school and summer enrichment program for at-risk youth• Responsible for data collection and data entry of program attendance and activity records in fulfillment of US Federal grant requirements

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  Follett Higher Education Group

  Jun 2006 - May 2010

  Sales Associate

  • Provided customer assistance in locating texts for purchase and completing special orders• Responsible for register and reconciliation of cash drawer • Assisted in daily operations of store

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  Connecticut Institute for Refugees and Immigrants

  Sept 2009 - Dec 2009

  Intern

  • Translated sensitive legal documents from French to English as well as partial translation of Portuguese and Spanish documents • Assisted case managers providing services to immigration clients • Directly contacted local outside agencies to secure information on procedures and policies for clients • Assisted in the daily operations of the organization

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  Hobbytown USA

  Sept 2010 - Sept 2011

  Sales Associate

  • Advised and served customers in recommending and locating products and completing special orders • Responsible for cash drawer • Assisted in daily operations of store

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  Bridgeport, CT Board of Education Parent Center

  Sept 2010 - Dec 2010

  Teaching Assistant

  • Assisted adult GED preparatory students in the areas of reading comprehension, writing, mathematics, and science

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  Self

  Mar 2011 - Jul 2012

  Private Tutor

  • Assisted with homework, reading, comprehension, vocabulary and spelling

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  Teaching Assistant Program in France USA

  Sept 2011 - Apr 2012

  English Teaching Assistant

  • Worked with small groups of students aged 12-15, all language levels, in two secondary schools

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  Fairfield University

  Jun 2012 - Jul 2012

  International Programs Intern

  • Created and presented pre-departure resources for incoming international students • Responded to student queries regarding immigration and financial matters• Assisted in brainstorming for International Student Welcome Programs• Maintained confidential office records • Selected photos for updated study abroad brochures • Revised departmental website content • Assisted with daily operations of the office

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  Camp America

  Jan 2014 - Jun 2014

  Operations Assistant

  • Solicited, recorded, and filed essential documents from participating employers in order to ensure compliance with federal J-1 visa regulations for the Summer Work Travel (SWT) program • Assisted in the creation of an integrated monitoring system for SWT participants within the department’s existing IT framework • Contacted participants or camp directors directly when necessary to ensure compliance with federal monitoring regulations • Responded to a high volume of phone and email inquiries from camp directors, program participants, and parents on a variety of issues • As an Alternate Responsible Officer, adjusted and printed student records in SEVIS • Assisted operations managers and account representatives with various other projects as needed Show less

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  AIFS Study Abroad

  Jul 2014 - Apr 2020

  • Managed two alumni engagement programs while navigating conflicting timelines and priorities with my Admissions Officer position and maintaining active role in Diversity and Inclusion Working Group• Co-authored multiple publications and programs, including "Navigating Uncertainty: Resources for Thoughtfully Processing Your Time Abroad and Your Return", winner of the 2020 GoAbroad Innovation Alumni Engagement Award• Maintained clear and consistent contact with current and prospective alumni program participants • Designed and implemented recruitment strategies to increase engagement from alumni program participants • Wrote and collated content for the AIFS Alumni Newsletter and website• Developed promotional materials • Produced professional development resources for use by 4,000 alumni annually• Designed and implemented annual training conference for up to 50 Alumni Ambassadors• Coordinated logistics for training conference, including participant travel and vendor contracts • Built collaborative relationships with staff in other arenas for shared projects and groups Show less • Managed 15 study abroad programs in eight countries while navigating conflicting timelines and priorities with my Alumni Relations Coordinator position and maintaining active role in Diversity and Inclusion Working Group• Managed all aspects of student applications for portfolio of programs• Facilitated pre-departure processes for approximately 163 students per year• Built and managed relationships with students, parents, home universities, host institutions, and other partners• Developed and maintained collaborative partnerships with international colleagues, while managing cultural communication differences and differing priorities on sensitive and complex issues • Researched immigration policy and procedures to create visa guidance materials for a non-specialist audience• Ensured students had the information necessary to be intellectually and emotionally prepared to study abroad • Oversaw financial agreements with university partners and maintained confidential student financial data• Assisted in conflict resolution and problem solving for program participants and parents as needed• Traveled internationally and domestically to represent company to partners and prospective participants Show less

  • Founding Member, Diversity and Inclusion Working Group

    Jun 2017 - Apr 2020

  • Alumni Relations Coordinator

    Jul 2014 - Apr 2020

  • Admissions Officer

    Jul 2014 - Apr 2020
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  Thirdhand Smoke Resource Center

  Jul 2020 - Apr 2024

  Research Assistant Intern

  • Develop educational module about thirdhand smoke and patient care for medical residents and pediatricians • Draft, edit, and publish media briefs summarizing complex scientific publications related to thirdhand smoke risks and exposure for a lay audience• Formulate strategy for Center policy initiatives • Draft, edit, and oversee completion of policy documents distilling the Center’s research and priorities for dissemination to policymakers and representatives

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  Harvard T.H. Chan School of Public Health

  Jan 2022 - now

  • Administrate Doctor of Public Health program (approximately 10 candidates per cohort, 4 cohorts in progress) -- Monitor DrPH candidates’ progress during the Doctoral Project and ensure deadlines are met for the appropriate graduation term -- Review doctoral theses for publication, verify correct formatting according to school criteria • Oversee graduation processing for November, March, and May graduations (AY22/23: 28, 109, 478 students, respectively; AY23/24: 32, 86, 488 (projected)) -- Lead Registrar’s Office and academic departments’ audits of prospective graduates’ eligibility for each of the three graduation terms -- Coordinate ordering and distribution of diplomas for graduates at each of the three graduation terms• Manage departmental communications for the Registrar’s Office -- Determine communications schedule -- Write and distribute communications to students and faculty/staff -- Update and maintain Student Knowledge Center, student handbook, and Registrar’s Office website • Supervise one full-time staff member from date of hire, including training, performance evaluations, weekly meetings to review workload and challenges, and providing support throughout the academic year -- Provide full coverage for staff member during extended period of leave, in addition to standard duties• Assign and manage student advising assignments for the school • Develop and document Registrar’s Office systems and procedures to ensure both consistency of application and survival of departmental knowledge• Utilize PeopleSoft, ServiceNOW, Asana, and other student records and project management programs • Serve as member of HPSH Communications Committee and Registrar Office Senior Staff group Show less • Manage three student degree populations• Act as primary contact for incoming and outgoing cross-registration students• Maintain and update confidential student records• Communicate and enforce policies and processes while maintaining positive relationship with students and university partners within and without the Harvard system• Collaborate with colleagues to develop familiarity with Registrar’s Office systems and procedures • Establish proficiency with my.harvard, SNOW, Asana, and other student records and project management programs • Ensure Student Knowledge Center, student handbook, and Registrar’s Office website are up to date Show less

  • Assistant Registrar

    Jun 2022 - now

  • Masters and Cross-Registration Coordinator

    Jan 2022 - Jun 2022
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  Ariadne Labs

  Jun 2024 - Aug 2024

  Qualitative Research Intern, BetterBirth Program

  • Develop detailed work plan for qualitative research components of multinational mixed-methods research project spanning multiple years• Create preliminary codebooks for analysis of qualitative research data collected during the pilot phase of project • Attend and present progress at regular planning and strategy meetings related to LIFT-UP project